first glance is amazing, but i'd like a check box where i can instantly rebate or reverse the cancellation charges if any were applied?

Hi @Nienke Wilbrink, 

Looks really good, Our teams are going to love this! 

I agree with @mauritsbots if a cancellation charge was applied, it would be good to be able to revert this during the process. You also note settlements are not recreated, is there a plan to do this in the future?

What is the timeline on releasing to production?

Hi @mauritsbots and @Mick ,

Thank you so much for your replies and for looking into this! 

Great news, it is already the case that the cancellation charges/fees are automatically cancelled when reverting a cancelled reservation back to the confirmed state

Indeed, concerning the settlement rules, we have not yet been able to as well copy these over when the reservation has been reverted. However, this is something we are looking into for future updates to make the process as smooth as possible and to limit mistakes for example. 

Unfortunately, I cannot yet give a precise date, but we are close to releasing the feature and we will keep you updated on the progress! 

Once again, thank you so much for your input!

Nienke

Hi all,

We have kicked off our LIVE beta testing and are looking for properties who would be willing to test the feature in their daily operations.

If you would be interested testing this feature, please let me know by replying on this message. 

Looking forward to hearing from you!
 

Warmest regards, 

Nienke

Hi Nienke,

We (The Pand Hotel) would be very happy to test the feature 

Kind regards from Brugge

Hi Nienke

kindly include HOTEL JAKARTA AMSTERDAM and WESTCORD ART HOTEL to test. 
 

much appreciated

Hi @Nienke Wilbrink, 

YHA Australia properties would love to be involved! 

Regards

Mick

Hello Nienke,

Hotel Myrtilles Vielsalm, is very interrested in testing the feature (reverting cancellation)

Thank you

Kind regards from Vielsalm

Hi Nienke,

really great feature, but for us it would be helpful that if an option booking gets cancelled (i.e. deadline missed) it goes back as optional and not as a confirmed booking.

or, it would be helpful if you can change a confirmed booking to an optional booking

thanks

Simone 

Hi Simone,

Thank you so much for your valuable feedback!

We are looking into these use-cases as well and I have added your comment to our insights to take into consideration. 

Warmest regards,

Nienke 

Hi all! 

I would like to sincerely thank you all for testing and helping along with this feature! 

You have been invaluable in delivering the reverting cancelled reservations 

Please be informed that this feature is currently live already for everyone to enjoy. 

For more information please refer to: https://releases.mews.com/en/restore-canceled-reservations-with-ease

Looking forward working together in the future! 

Warmest regards, 

Nienke