If you're using Mews Kiosk, you're probably enjoying the perks. Your guests are no longer waiting in lines, you’re raking in more ancillary revenue than ever, and your staff have more time to provide quality service (and read this article).
But are you doing everything you can to make the most of Mews Kiosk? We’ve put together this comprehensive list of features covering branding, customization and upselling that you can enable to make sure you’re maximizing your Kiosk potential.
Dress to impress: Kiosk branding 101
We understand how much you invest in your brand. That's why we've made sure our new Kiosk is more than just an enhanced tablet – it's a brand booster. With easy settings, you can turn the Kiosk into a marketing tool, adding your unique brand flair to your lobby.
Things to set up:
- Brand screensaver: Attract attention to the Kiosk and create a great ambiance in your lobby.
- Brand image set-up: Personalize the check-in experience with up to four images.
- All space categories have images: Showcase all your spaces effectively.
- All products have images: Make guests familiar with all your products and services by adding images (and boost upsell conversion by 30%).
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All rates, spaces, and products have descriptions: Provide clear information for successful upselling and cross-selling.
Tailored tech: Your Kiosk, your way
The new Kiosk might look great, but it's not just about aesthetics. We want it to fit your business perfectly. That's why we've packed it with customization options, so you can tailor it to your needs. This section will help you become a Kiosk customization pro.
Customization options include:
- Multiple reservation lookup methods: Choose the method that works best for you.
- Configurable copy: Submit your contact details, instructions for key retrieval, and check-out instructions.
- Check-in form configuration: Customize data points according to your preferences.
- Flexible check-in and check-out grace periods: Set up grace periods to accommodate your guests.
- Use QR codes in Mews emails: Make it easier for guests to find their reservations.
Cash in on convenience: Kiosk upselling tips
Who doesn’t want more revenue? Offer your guests more ways to enhance their stay, enjoy perks, and elevate their overall experience to make the most of their time.
Upselling tips include:
- Link Mews Terminal: Earn more with your Kiosk. Add Mews Terminal so guests can easily purchase upgrades and early check-in.
- Enable early check-in: Increase revenue while keeping guests happy.
- Promote products: Make it easy for guests to enhance their stay.
- Space upgrades (coming soon): Soon, you can offer guests a chance to improve their stay by upgrading to a better room category. Sign up for the beta now.
Did we miss anything? Let us know in the comments below! And don't forget to bookmark this article for future reference.