Skip to main content

Hi Community, 🌟

We've noticed customers asking about updating their bank account details for Mews Payments. To keep your payouts going to the right place, here's a handy guide on how to update your information.

Steps to Update Your Bank Account for Mews Payments

When you first signed up with Mews, you provided bank account details via the Customer Verification form. If you need to change these details, here's what to do:

  1. Fill Out the Bank Details Update Form:
    • Complete the form with the updated bank information.
    • In question three, choose option "A" for Bank Details Change.

Information Required to Complete the Bank Details Form

To ensure a smooth update, have the following information ready:

  • Company Name: The official name as registered with your local business authority.
  • New Bank Account Information: The new account details for receiving payouts.
  • Recent Bank Statement: An official statement, not older than three months, that includes the account details (IBAN, account number, SWIFT, bank name) and confirms the account owner's name.

Your Customer Success Manager will reach out to you if Mews requires additional information. 

Stay tuned for more tips in the upcoming weeks to help you make the most out of Mews! 🚀

This approach appears unnecessarily complex. The process should be more straightforward, enabling hotels to update their details directly within the financial settings.

If the reasoning behind the current method is accountability, then my counterpoint is clear—hotels must take full responsibility for ensuring their details are accurate across all systems they use. That should be the standard, full stop.🤔

Reply


Terms and ConditionsCookie settings