TIP OF THE WEEK: Simplifying rate groups in Mews and how to organize and display rates effectively
Rate groups are like folders that contain different rates with similar rules for settlements and cancellation fees. However, creating these groups needs more than just rates that look alike.
When we group rates, we must think about how they appear in the Mews Booking Engine. Here's the thing: only the cheapest rate in a group will show up. So, if you have two rates in one group, only the cheaper one shows, and the more expensive one gets crossed out. Consequently, even if two rates share cancellation policies and settlements, they need separate groupings to ensure visibility.
For example, let's say you have a "Fully Flexible" rate and a "Fully Flexible Breakfast Included" rate. Even if they have the same rules for settlement and cancellation, they need separate groups. This way, both rates will show up.
This rule specifically applies to public rates within the Booking Engine. However, for private rates, it doesn't matter. For example, if you have separate rates for different channels like Expedia or Booking.com, they can be in the same group because they won’t be displayed in the Booking Engine anyway.
Understanding how to set up these rate groups in Mews means knowing how rates with similar rules should appear and be managed. By separating rates correctly, it ensures that guests can see all options clearly, making it easier to manage your property's offerings.
Want to know more?
To learn how to create, modify or delete rate groups, take a look at this article.
The how to on cancellation policies is covered in this help article.