👋 Today, we're diving into an essential topic for our fantastic clients who use both Mews POS and PMS in their businesses. We've noticed that sometimes, clients make changes on one side without considering the impact on the other. Let's explore how we can keep everything running smoothly!
⚠️ The Challenge: Changes Without Proper Synchronization 😕
Here's the thing - we often see cases where clients make changes on Mews POS or PMS, assuming they'll automatically sync. But unfortunately, that's not how it works, which can lead to confusion and disruptions in your daily operations.
💡 How POS Changes Affect PMS and Vice Versa 🔄
It's crucial to understand how changes made in POS affect the PMS, and vice versa. For instance:
- 🧾 Every invoice created in POS is automatically sent to the PMS, but the PMS needs to know how to handle them properly.
- 🗺️ Unmapped product categories or revenue centers in POS may lead to posting errors, as the PMS is not aware of them yet.
💪 The Solution: Reach Out to Us Before Making Significant Changes 📞
To avoid any sync issues, it's best to get in touch with us before making significant changes. Our support team is here to assist you. You can reach us at [email protected]. We can guide you through the process and ensure everything stays in harmony.
📋 Best Practices for a Smooth Integration ✅
- 🗣️ Talk to Our Support Team: Remember, we're always here to help! If you're planning any changes, give us a heads up and we'll be more than happy to assist.
- 🤔 Understand the Impact: Take a moment to grasp how changes affect both systems. This way, you can avoid surprises down the road.
- 🕒 Avoid Crucial Changes During Busy Hours: If possible, try to avoid making crucial changes to your system while the restaurant is open, especially during peak hours. This minimizes the risk of disruptions to your operations and ensures a seamless experience for your staff and customers.
🎯 Conclusion
By working together with our support team and following these tips, you'll ensure a harmonious integration between Mews POS and PMS! Thanks for being a part of the Mews family, and here's to smooth sailing with your POS and PMS! ⛵🌟