Hello to All,
We have set up the SPA bookable service per night.
My questions is does it necessary needs to be per hour ( although the service itself IS per hour :) ) as long as the accounting category and revenue center related to are correct?
Otherwise it has to be deleted and done it again, correct?
Looking forward to your advices and experience.
Many thanks.
Best,
Bojana
Best answer by elena.pudova
Hi
If you create a bookable hourly service, your guests will be able to book "spaces" in your spa per hour.
For example, if your spa has a maximum capacity of 10 people and is open from 8 AM to 8 PM, you can configure it so that 10 "spaces" are available throughout the opening hours. Guests will then be able to book at their convenience.
We have also recently released a booking engine for bookable services. This allows guests who do not have a hotel reservation to book a spa session independently, without any relation to their stay.
An hourly promoted service can be offered to your customers through the Booking Engine and the Guest Portal. The price for this booking will be displayed on the bill, so there’s no need to set it up as an additional service.
This functionality is a great way to enhance your offerings!
Feel free to experiment with different setups in your demo to see what works best. If you encounter any issues, feel free to open a support case, and we will be happy to assist.
If you have any questions, please let me know.
Warm regards 🌸
+1Hi
Thank you for reaching out!
You mentioned that the service is per hour, but in Mews, it's currently configured per night. If you intend to offer it per hour, you will need to adjust the setup accordingly as a nightly service won't allow hourly sales; a nightly service only allows one booking per bookable period (per night).
You can find more details on hourly services here.
And yes, if you need to change the configuration, you'll have to create a new service, as this setting can't be adjusted after setup.
Let me know if you have any questions!
Warm regards 🌸
Hi Elena,
Thank you for your guidance.
As per the experience what would you say is practise to have this as additional service so it can be added to the guests bill?
I would also ask kindly from my fellow hoteliers for tips onn how they have set this up.
Many thanks!
Bojana
+1Hi
If you create a bookable hourly service, your guests will be able to book "spaces" in your spa per hour.
For example, if your spa has a maximum capacity of 10 people and is open from 8 AM to 8 PM, you can configure it so that 10 "spaces" are available throughout the opening hours. Guests will then be able to book at their convenience.
We have also recently released a booking engine for bookable services. This allows guests who do not have a hotel reservation to book a spa session independently, without any relation to their stay.
An hourly promoted service can be offered to your customers through the Booking Engine and the Guest Portal. The price for this booking will be displayed on the bill, so there’s no need to set it up as an additional service.
This functionality is a great way to enhance your offerings!
Feel free to experiment with different setups in your demo to see what works best. If you encounter any issues, feel free to open a support case, and we will be happy to assist.
If you have any questions, please let me know.
Warm regards 🌸
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
