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Experience with the ID Scanner

  • 25 January 2023
  • 2 replies
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I'm looking around for the best solution for the ID scanner. According to the statement for our setup manager, all data relevant for the country should be transferred with the Mews scanner. Now I have made some tests and e.g. no address is transferred for the German ID.
Are there any recommendations for external scanners?

Thanks for your input.

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Best answer by Joanna.Svehlova 2 February 2023, 09:19

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Userlevel 6
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Hey @Jasmin H. Sorry to hear you’re having problems with the ID scanner. Are you able to tell me more about your specific use case here and we can take a closer look for you. 🙂

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Hi @Jasmin H. 

Let me jump in ☺

The ID scanner in Kiosk will extract data from the ID and populate the registration card with the data available based on the legal environmental requirements. 

There is an exception where the address is not being extracted if it's already present.

Please feel free to send an example when it did not work as expected to [email protected] .

Looking forward.

Joanna 🌹

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