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Hi,
We’ve noted that the Before Start email has disappeared from the MEWS emails?  We can’t see anything in MEWS updates about this and its still showing as an email in the Knowledge Base, so just to ask is this an update?  Many thanks

Hi!

Yes, they changed it without telling us officially… :-/
 

It’s now called “Online check-in”

 

I liked the previous name better, but I guess it better fits the current usecase.

However, we now (and neverer had) miss a before arrival mail for same day Post 2 pm bookings … just that you know.

See also the thread at 

 

If you want to support the idea of sending pre-check-in (aka “before start” aka “online check-in”) emails also to same-day bookings after 2 pm, support the feature request at https://feedback.mews.com/forums/955598-guest-experience/suggestions/49542074-send-before-start-mail-at-anytime

 

Regards,

Jean-Philipp.

thank you very much!

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