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Ever wondered what makes a bookable product different from an additional service in Mews? You're not alone! Let's crack on and clear up the confusion, so you can set them up like a pro (and avoid a billing headache later). 😄

More info: Understanding services

 

What’s a  Reservable Product? 🛏️✨ 

A reservable product is tied directly to a booking. 

  • Must link to a service (Like : Long Stay, Seminar). 

  • Only sold with a reservation.  

  • Rules & automation: add breakfast or packages automatically. 

  • Flexible billing: once per stay, per person, per night… you choose. 

  • Fixed price (no on-the-spot discounts). 

  • Great for upselling — they show in the Booking Engine and pre-checkin emails. 

Handy examples: 

  • 🥐 Breakfast (billed per person, per night—easy to automate alongside room rate) 

  • 🐶 Pet fee (per night) 

  • 🍾 Romantic package (champagne + chocolates, usually “once”) 

  • 🏛️️ City tax (per person, per night—watch those local regs!) 

Setup guide: How to create a product in Mews Operations 

 

What’s an  Additional Service? 🛍️🔓 

Extra flexible—sell with or without a reservation. 

  • Custom price every time (discount that chocolate bar after 9 pm 🍫). 

  • Add to any customer bill, even walk-ins or guests without a hotel reservation. 

  • Adjust billing date (default is “today”). 

  • Not shown in Booking Engine by default, ideal for onsite or post-stay charges. 

Typical uses: 

  • 🥤 Mini-bar items 

  • 🛍️️ Gift shop goodies 

  • 🚭 Smoking/cleaning fees 

  • 🙅‍♂️ No-show or cancellation charges 

  • ⚡️ Room damages or late charges 

Setup guide: Create or delete an additional service

 

Top Takeaways 

  • If you want the guest to buy it online or via the Booking Engine—and you want the price to stay fixed—use a bookable product. 

  • For anything “on the fly,” flexible in price, or post-checkout, opt for an additional service. 

  • Don’t forget: each product must be linked to an accounting category for reporting and compliance!  

More info: Mews Booking Engine: An overview of configuration settings

 

Now go forth and configure — your Booking Engine (and your revenue) will thank you! 🚀 

 

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