Skip to main content

In recent months, there’s been a rise in sophisticated phishing incidents targeting hospitality employees, attempting to trick them into revealing their login credentials to cybercriminals.  

Although these activities occur outside the Mews ecosystem, we’re dedicated to providing support wherever possible. We’re monitoring the situation closely and assisting those affected. 

Since education is the best defense against phishing, we’re bringing in two of our security experts to help. Tony Carroccio, Senior Product Manager of Security, and Terry Brown, Senior Director of Engineering, will be answering your questions in an upcoming video series. With decades of experience between them, they’ll share key insights to help you stay secure and informed. 
 

How to participate 
 

Submit your questions here and our team will address them in an upcoming video. We’ll be gathering questions over the next few weeks to ensure everyone has the opportunity to participate. 
 

Where to find the answers 
 

Once the video is ready, this Community article will be updated. 
 

Thank you for your engagement and support! For more information on phishing threats and best security practices, please visit our Security Hub

Cyber Security Information after a phishing attack

After a phising attack, or an unallowed log in into the system, it would be helpful when MEWS sends immediately a note to the affected user and parallel to a defined admin user and a general mailaccount. We made the experience that after a phising attack there was lost a lot of time.
6 days after the attack to a login from a user we got the information to one undefined Admin User who is working part time on Friday Evening. 10 more days later we got further information also to non specifc Admin user. In case of a cyber attack the process has to be defined more strictly and faster. I would apreciate to get a note to defined Admin users! Loking forward to your reply.


Hi ​@Sabrina  Thank you for raising this.
You will have seen your question has been answered by Terry Brown, our Engineering Director here: Add COMPANY NAME in the Booking Engine | Community


Reply