📯 New Beta! Customize your Mews emails in a user-friendly way!
We have closed this beta as we now have the new emails out for every property. Check out the release note here
Dear Mews Community,
It is my pleasure to invite you to our newest Beta: our New Email Editor!
For hoteliers seeking a simple and intuitive email design experience, Mews' new email editor offers a user-friendly interface that eliminates the need for HTML coding, empowering users to create stunning emails effortlessly.
What it is:
A user-friendly email editor designed for Mews users.
What it can do for you:
Custom Templates: Edit Default Templates to create Customised Email Templates
Multi Languages: easily translate emails right from the interface
What you see is what you get editor: Ensure the best user experience possible by seeing what you are working with, so you can be confident about what your Guest will see
Drag-and-Drop Interface: Easily create and customize email templates without any coding
But don’t worry, savvy users can also add an HTML block and code their emails
Responsive Design: Ensures your emails look great on both desktop and mobile devices
Reusable Content Blocks: Save and reuse content blocks to streamline your email creation process
Mobile Design Mode: Design and preview emails specifically for mobile devices; the editor already builds responsive emails by default
Preview Mode: Easily view final email in preview mode
How can you get started:
The new Editor will replace the existing one right in your Mail Templates page (Settings > Guest Experience > Mail Templates; or via the top search bar).
To experience it in demo or production:
Reply to this thread with the property you’d like added to this beta, and if that property is in Demo or Production I do recommend trying it in Demo first, just to get familiar with the new tool
I’ll enable it within my next working day (I promise I will be quick )
What about my existing, custom emails?
Do not worry! Your existing templates will be exactly as they are today.
We are not force-migrating the existing custom templates to the new editor.
Default emails: will be automatically moved to the new editor, with a refreshed look and clearer phrasing but providing the same reservation/guest information, links etc.
The property logo and header image will automatically be replaced by your logo and “sign in picture” when these emails are sent.
From there, you can customize and save them with the new editor!
(Old) Custom emails: will remain on the old editor and work as they always did. They will be tagged with “Review”.
If you would like to move them to the new editor, save the old code somewhere and delete the custom email (on the top right corner of when editing that email type). By deleting it, this email type will revert to Default and you will be able to edit to your preference.
Deleting an old custom email will permanently move that email type to the new editor.
(New) Custom emails: will be right in the new editor. There you can edit it again, or revert back to the default Mews style.
I look forward and thank you in advance for your feedback.
Oh, and one last thing: confirmation emails will now show reservation cancellation policies.
Yours,
Page 3 / 8
Dear Ettore,
we would like to test the demo version.
Hotel du Nord Alster, Hamburg
Thank you
Jan Hartmann
Hello @ettore.zotarelli,
feel free to include harry’s home Telfs in Demo & Live Enviroment.
Greetings, Eric
Love it! Grand Hotell Egersund would love to try it, production.
Hi @ettore.zotarelli, please enroll this feature for Star Lodge Htels and City Center Lodge Utrecht! Thanks!
Hi
Please add us
Go hotel ansgar &
Go hotel saga
, both in Cph - dk.
/ thanks
This is amazing news. Please include Criterion Hospitality on the BETA ( esp. zedwell Hotels) -- on Prod.
thanks
Wir würden gerne ebenso teilnehmen, Hotel IMLAUER & Bräu
Hello, the Santé Royale Hotels & Resorts would like to participate. Thank you!
Hi everyone! I am happy to announce it has now been turned on for all those who requested it in production above!
I recommend getting familiar with it with a “safe” email template first, and not going straight to Confirmation for example.
Also a small note: loops are very advanced and complex features that replace and allow you to customize what used to be the HTML tables delivered via placeholders (now called Merge Tags). We will soon have trainings on how to use it; but if you would like to try, I recommend doing in your demo first.
Talk soon! Yours,
Hello!
Thank you, it looks great and easy to use.
Is there a possibility to copy my templates from one service to another, without having to redo them just to change a few information ?
Thanks,
Julie
Hello!
Thank you, it looks great and easy to use.
Is there a possibility to copy my templates from one service to another, without having to redo them just to change a few information ?
Thanks,
Julie
hi Julie, that’s a very good question. Unfortunately, there is no easy way to do it: to support all these new features that the editor provides, including rows and grouping elements that you can replicate and move around, The underlined code behind each email template is a lot richer than the old HTML ones.
What you can do is to save your old coded template, add an HTML block on the new editor and see how it looks. However, I must say that when we tried this internally with a few email examples, the results were mixed.
if you would like to give it a try, I recommend picking an email template that would be easy for you to re-create from scratch, just in case the old html does not work as expected.
let me know how it goes! Happy editing!
Hi everyone! I am happy to announce it has now been turned on for all those who requested it in production above!
I recommend getting familiar with it with a “safe” email template first, and not going straight to Confirmation for example.
Also a small note: loops are very advanced and complex features that replace and allow you to customize what used to be the HTML tables delivered via placeholders (now called Merge Tags). We will soon have trainings on how to use it; but if you would like to try, I recommend doing in your demo first.
Talk soon! Yours,
Hi Ettore,
could you please double check as i can´t see it for my property even you mentioed the above listed are able to access. It is Hotel IMLAUER & Bräu.
Really excited to!
Kind regards Johannes Rott
Perfect! We would like to sign up for all Corsendonk Hotels
Hello Ettore, This looks great!
Please add Demo property “ProfilHotels Park City Malmö” to the Beta. Let me know if you need the subscription ID.
Hi everyone! I am happy to announce it has now been turned on for all those who requested it in production above!
I recommend getting familiar with it with a “safe” email template first, and not going straight to Confirmation for example.
Also a small note: loops are very advanced and complex features that replace and allow you to customize what used to be the HTML tables delivered via placeholders (now called Merge Tags). We will soon have trainings on how to use it; but if you would like to try, I recommend doing in your demo first.
Talk soon! Yours,
Hi Ettore,
Could you please double check as I can´t see it for my properties:
Vondel Garden Hotel Amsterdam Inn Hotel Plantage Hotel Den Burg Hotel
Thank you and kind regards,
Adrian
Hi everyone! I am happy to announce it has now been turned on for all those who requested it in production above!
I recommend getting familiar with it with a “safe” email template first, and not going straight to Confirmation for example.
Also a small note: loops are very advanced and complex features that replace and allow you to customize what used to be the HTML tables delivered via placeholders (now called Merge Tags). We will soon have trainings on how to use it; but if you would like to try, I recommend doing in your demo first.
Talk soon! Yours,
Hi Ettore,
could you please double check as i can´t see it for my property even you mentioed the above listed are able to access. It is Hotel IMLAUER & Bräu.
Really excited to!
Kind regards Johannes Rott
Hi! I just double-checked and it's indeed active for your property, however all your emails are already customized in the old editor. I recorded a quick video to explain here so it's probably easier:
Hope it helps! Happy editing!
@adriancoene You have the same case as @Johannes Rott, please have a look at the video I just shared above
Let’s give it a very good try HOLI City Apart Hotel Berlin
Let’s give it a very good try HOLI City Apart Hotel Berlin
You're in!
Hi everyone! I am happy to announce it has now been turned on for all those who requested it in production above!
I recommend getting familiar with it with a “safe” email template first, and not going straight to Confirmation for example.
Also a small note: loops are very advanced and complex features that replace and allow you to customize what used to be the HTML tables delivered via placeholders (now called Merge Tags). We will soon have trainings on how to use it; but if you would like to try, I recommend doing in your demo first.
Talk soon! Yours,
Hi Ettore,
could you please double check as i can´t see it for my property even you mentioed the above listed are able to access. It is Hotel IMLAUER & Bräu.
Really excited to!
Kind regards Johannes Rott
Hi! I just double-checked and it's indeed active for your property, however all your emails are already customized in the old editor. I recorded a quick video to explain here so it's probably easier:
Hope it helps! Happy editing!
perfect, thank you :-)
i did some changes on one document and saved, so if i reopen it, those “are lost” although it says the text will be update in 1 hour. so we need to wait correct?
This looks fantastic please sign up Generator properties (Europe)
Can you please add this to White Hart Exeter production?
This looks fantastic please sign up Generator properties (Europe)
Done! Added for all except those in the USA. Enjoy!
Can you please add this to White Hart Exeter production?
Done! Happy Friday!
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HOLI City Apart Hotel Berlin