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Hello Mews-ers! 

Hope you are all doing well 🙂 We are looking into discovery on a new functionality: Allowances in Mews! And we would love to learn from you and gain your insights and feedback. 

 

Firstly, what do we understand to be the meaning of Allowances?:

The ability to assign a allowance (to be seen as credit) as part of a rate and/or add on which is then deducted, or treated as a payment.

This is usually paired as an option within a larger package. Segments of this include resorts, city-centre hotels, hotels with heavy corporate business. 

As an offer within a corp rate agreement, there will be a (eg.) $20 spend available on the guest bill (or folio) that can be put towards room postings from the hotel restaurant. 

 

Is this a functionality you are currently using either a work-around for, or are you interested in using this feature in the near future; and are you willing to be part of the discovery process for the functionality of allowances?

Please comment on this post and we will get in touch with you shortly 👍🏻

Looking forward to working with you!

Warmest regards,

Nienke

I am interested!

Hello!

Yes, would be helpful for us, for example in handling Expedia VIP Beverage credits…

However, this feature would be nice to have as a package to any rateplan (independent from the rateplan) to add manually, for this use case, as it’s guest dependent, not rate dependent….

Regards,

Jean-Philipp.

Yes! We are interested. 

Also interested!

Hi, we are interested especially for our Spa Resort. Guests should have something like “credits” that come with a package they booked and they should be able to use these credits flexible for a variety of things like either a wine tasting or a yoga session. Please get in touch

Hi 

We are interested in this feature as well.

How will this work with the channel manager api and can we adjust this so that it also works as a pre-payment using OTA loyalty points?

 @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS 

Thank you all for your enthusiasm for this functionality! 

I understand this might be slightly short in advance, but would you perhaps be available for a call tomorrow afternoon already?

If not, no worries at all! We will still be doing further discovery calls in the very near future and I will be posting various videos in this channel where we are keen to gathering feedback on. 

Looking forward to hearing from you! 

Warmest regards, 

Nienke

Hi Nienke,

Yes, I am available Wednesday afternoon.

Kayleigh

Hi Nienke,

Yes, I am available Wednesday afternoon.

Kayleigh

Thank you! I have shared an invite. Let me know if this time suits you well 🙂 Looking forward to speaking again! 

amazing functionality @Nienke Wilbrink 

@Nienke Wilbrink I’m availiable tomorrow afternoon (wednesday) as well :)

@Nienke Wilbrink I’m availiable tomorrow afternoon (wednesday) as well :)

 Hi @Marlon Meiser , thank you for your message! I will send you a private message to coordinate a call shortly! 

@Nienke Wilbrink I can do tomorrow afternoon as well!

 Hi @jenluu  , thank you for your message! I will send you a private message to coordinate a call :D 

Hello everyone 😄  @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS and others.

Thank you so much for your valuable input during our previous conversations! Your perspectives have been incredibly helpful.

We’ve come across a few topics related to reporting that we’d love your thoughts on. Here’s what we’re curious about:

  1. Manager Report

    • What information do you expect to see in the manager report?
    • How do you use this information?

  2. Accounting Report

    • What information do you expect to see in the accounting report?
    • How do you use this information?

Please feel free to share your insights directly in this conversation, or if you’d prefer, you can send me a private message or email. 😊

Thank you in advance for your time and input—it’s greatly appreciated!

Warm regards,

Nienke

Hi ​@Nienke Wilbrink, I would love to see an Allowances section. Specifically, a breakdown of Allowances consumed, Allowances unconsumed, Allowance overage. For example, if we provide a $50 food and beverage credit, we should be able to see the following:

  1. Guest uses only a portion of the $50 credit ($40)
    • Allowance Consumed: $40
    • Allowance Unconsumed: $10
    • Allowance Overage: $0
  2. Guest goes over the $50 credit ($55)
    • Allowance Consumed: $50
    • Allowance Unconsumed: $0
    • Allowance Overage: $5

Please let me know if there are questions about this!

Thank you ​@jenluu !
Some follow up questions;

  • Would you in order to report these topics prefer to set specific accounting categories for these 3 areas?
  • Apart from this “allowance section”, would you also need to see any specific reporting in the accounting and management report?

Thank you so much for your insights :) 

Warmest,

Nienke

Hello team! Hope you are doing well just before the festive season ⛄️

 

In the meanwhile, we are working hard on the allowances functionality and will in the new year have further updates on that topic to share, so keep watching this space 😁

 

To unlock allowances, we have made some changes to the product screen in Mews too that we are ready to start testing. Would you be interested in having an early preview of this and do some testing? Please let me know in this conversation or a private message and I would be happy to turn on the feature in your demo or live Mews environment 🙌🏻

To get you started, I’d like to share this video with the walkthrough of what the changes might be: 

 

Looking forward to your thoughts! 

 

Warmest regards, 

Nienke

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