I am interested!

Hello!

Yes, would be helpful for us, for example in handling Expedia VIP Beverage credits…

However, this feature would be nice to have as a package to any rateplan (independent from the rateplan) to add manually, for this use case, as it’s guest dependent, not rate dependent….

Regards,

Jean-Philipp.

Yes! We are interested. 

Also interested!

Hi, we are interested especially for our Spa Resort. Guests should have something like “credits” that come with a package they booked and they should be able to use these credits flexible for a variety of things like either a wine tasting or a yoga session. Please get in touch

Hi 

We are interested in this feature as well.

How will this work with the channel manager api and can we adjust this so that it also works as a pre-payment using OTA loyalty points?

 @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS 

Thank you all for your enthusiasm for this functionality! 

I understand this might be slightly short in advance, but would you perhaps be available for a call tomorrow afternoon already?

If not, no worries at all! We will still be doing further discovery calls in the very near future and I will be posting various videos in this channel where we are keen to gathering feedback on. 

Looking forward to hearing from you! 

Warmest regards, 

Nienke

Hi Nienke,

Yes, I am available Wednesday afternoon.

Kayleigh

Thank you! I have shared an invite. Let me know if this time suits you well Looking forward to speaking again! 

amazing functionality @Nienke Wilbrink 

@Nienke Wilbrink I’m availiable tomorrow afternoon (wednesday) as well :)

 Hi @Marlon Meiser , thank you for your message! I will send you a private message to coordinate a call shortly! 

@Nienke Wilbrink I can do tomorrow afternoon as well!

 Hi @jenluu  , thank you for your message! I will send you a private message to coordinate a call :D 

Hello everyone   @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS and others.

Thank you so much for your valuable input during our previous conversations! Your perspectives have been incredibly helpful.

We’ve come across a few topics related to reporting that we’d love your thoughts on. Here’s what we’re curious about:

1. Manager Report

   • What information do you expect to see in the manager report?
   • How do you use this information?

2. Accounting Report

   • What information do you expect to see in the accounting report?
   • How do you use this information?

Please feel free to share your insights directly in this conversation, or if you’d prefer, you can send me a private message or email.

Thank you in advance for your time and input—it’s greatly appreciated!

Warm regards,

Nienke

Hi ​@Nienke Wilbrink, I would love to see an Allowances section. Specifically, a breakdown of Allowances consumed, Allowances unconsumed, Allowance overage. For example, if we provide a $50 food and beverage credit, we should be able to see the following:

1. Guest uses only a portion of the $50 credit ($40)
   • Allowance Consumed: $40
   • Allowance Unconsumed: $10
   • Allowance Overage: $0
2. Guest goes over the $50 credit ($55)
   • Allowance Consumed: $50
   • Allowance Unconsumed: $0
   • Allowance Overage: $5

Please let me know if there are questions about this!

Thank you ​@jenluu !
Some follow up questions;

• Would you in order to report these topics prefer to set specific accounting categories for these 3 areas?
• Apart from this “allowance section”, would you also need to see any specific reporting in the accounting and management report?

Thank you so much for your insights :) 

Warmest,

Nienke

Hello team! Hope you are doing well just before the festive season 

In the meanwhile, we are working hard on the allowances functionality and will in the new year have further updates on that topic to share, so keep watching this space 

To unlock allowances, we have made some changes to the product screen in Mews too that we are ready to start testing. Would you be interested in having an early preview of this and do some testing? Please let me know in this conversation or a private message and I would be happy to turn on the feature in your demo or live Mews environment

To get you started, I’d like to share this video with the walkthrough of what the changes might be: 

Looking forward to your thoughts! 

Warmest regards, 

Nienke

Hi all;  @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS and others.

Hope you are well 

We have been working with the team the past weeks on the Allowances billing and stumbled on the following question that I would love your insights and expectations on, so here we go 

What should happen in this case with the discount in this case:

1. Reservation was checked-in without allowances.
2. On second day, at noon, person bought a dinner for couple of days.
3. Still second day, after one hour, at 1 PM, person bought/got an allowance product for F&B, we will activate it. (after the purchase of the dinner).
4. The discount for the tomorrow's dinner will be calculated by the job the next day (a), but what about the today's dinner (b).
   1. Should we cover the future dinner that was bought before the allowance or we should skip them somehow?
   2. Should today's dinner be discounted or ignored if the allowance product was posted after the dinner product?

Looking forward to hearing your thoughts! 

Warmest,

Nienke

I've just seen the feature in the Zoom webinar and I think it's great. Can I join as a beta tester?

​@Jonas , my apologies for the late reply on this! I must have missed the notification 

Unfortunately, the beta phase has not yet started. However, we are working hard on getting there! Soon we will be starting a first round of demo testing. Once we are ready for the beta demo testing, I will ensure to notify this conversation with further details. 

Looking forward to having you onboard! 

Warmest,

Nienke

Hi all;  @Kayleigh @j.spiess @Ivo @jenluu @Marlon Meiser @RURURUDS ​@Jonas  and others.

Hope you are well 

We are happy to announce to have started DEMO testing of the first phase of allowances!

For a preview, please watch the video below:

Are you interested to click around in your demo and see how it works and share with us your thoughts? Please comment in this conversation/send me a message directly. Please include your demo property’s name that you would like to use for testing.

Looking forward to hearing and learning from you!

Warmest,

Nienke

Hi Nienle,

Thanks so much for sharing this update - great to see the devellopment on allowances! This functionality has a lot of potential, especially for corporate guests where daily spend allowances are common. We’re already thinking of interesting use cases that could help boost our RevPAG while adding value for the guest.

I do have a follow-up question regarding VAT handling: in cases where the allowance covers multiple F&B items with different VAT rates. For example, alcoholic drinks (21%) and breakfast (9%), how will Mews apply the correct tax breakdown? Any clarification on this would be greatly appreciated, especially for reporting and accounting purposes.

Also, could you share any expected timeline for when phase 3 of the development will be reached? It would help us plan ahead and prepare for implementation.

Looking forward to hearing more and following the progress of this exciting feature!
 

Hi ​@Ivo 

Amazing to hear you are already giving allowances a thought for your future strategies :)

Great question; I have recorded a loom video to clarify the question related to VAT- handling here:

With regards to timelines, we are making some changes to the team composition, which makes it hard to share timelines. However, phase 3 we are aiming to be able to finalise to test in Q4 2025. 

However, if you’d like to be part of continuous beta testing, this is already possible! In that way you will be able to test as one of the first the functionality while we are developing and share your feedback with us while we go. Is that something you would be interested in?

Hope this answers your questions and thank you for your question!

Warmest,

Nienke

Hi Nienke, 

thanks for the explanation! Makes much more sense now :)

I'll send you a DM regarding the beta.

Ivo