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Mews Beta - Validation on Consumption Dates when Adding Products

  • July 10, 2025
  • 30 replies
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laura.asplin
Mews Employee
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  • laura.asplinMews Employee
  • Author
  • Mews Employee
  • July 29, 2025

To confirm the consumption dates should now be set correctly to the start date of the reservation when a product is added that is linked to a future reservation. We will give you some time to use the feature with these dates being set automatically and then follow up for feedback.

Emilie Getaway
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Thanks to everyone for your replies and comments. We have switched this on for everyone who has asked on this thread. We have taken the comments into account on the extra click and to begin with we will release just the improved date selection and continue to validate whether the 2 step flow is beneficial or whether there are other options we should explore. I will reach out to everyone individually to schedule a feedback call and understand how the 2 step flow has been received by your users so far.

Hi, quick question about this:
In the second ‘Additional settings’ screen, the VAT is always showing as 0%, no matter which product I select, which obviously isn’t correct.

Could this be because I left the VAT at 0% in the General settings?
Since the VAT rate varies per product, I’ve set it directly within each product, not in the general settings.

laura.asplin
Mews Employee
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  • laura.asplinMews Employee
  • Author
  • Mews Employee
  • August 1, 2025

Thanks to everyone for your replies and comments. We have switched this on for everyone who has asked on this thread. We have taken the comments into account on the extra click and to begin with we will release just the improved date selection and continue to validate whether the 2 step flow is beneficial or whether there are other options we should explore. I will reach out to everyone individually to schedule a feedback call and understand how the 2 step flow has been received by your users so far.

Hi, quick question about this:
In the second ‘Additional settings’ screen, the VAT is always showing as 0%, no matter which product I select, which obviously isn’t correct.

Could this be because I left the VAT at 0% in the General settings?
Since the VAT rate varies per product, I’ve set it directly within each product, not in the general settings.

Hi Emilie

Yes the VAT rate on this second step actually relates the the Service fee only. So the VAT rates for the individual products are set by what you have configured at the product level. I can see how this is confusing though and the Service Fee is something we would like to understand more about how people are using it and how we can better support their usage. I will be reaching out to all Beta customers in a couple of weeks to get feedback and we can discuss this topic in more detail.

Laura

H
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Hello Laura, kindly add Peak 12 Hotel, Boutique Hotel Herman K, Boutique Hotel Royal, Boutique Hotel Villa Provence. We would also be happy to test this. Thank you. 

laura.asplin
Mews Employee
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  • laura.asplinMews Employee
  • Author
  • Mews Employee
  • February 17, 2026

To follow up on this feature, we had mixed reviews on this change with some resistance to adding an additional click to adding a product into a bill. The change to default the consumption date based on the selected reservation has helped to improve the accuracy of dates selected and has been well received.

Therefore we have taken the decision to not roll the 2 step flow out any further and we will look to disable the 2 step form for the Beta properties, however the default date selection will remain.

Thanks for all your support and feedback on this process. 

 

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