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Hello all! 

Hope you are doing phenomenal 🙏

We are kicking off research on an upcoming feature in Mews, House-Level Overbooking 🙌 

What do we understand when speaking about House-Level Overbooking? 

 

Currently Availability Adjustments are possible but at 'space category' level. Hotels want to be able to select room categories to overbook without having to overbook all the room categories, so an overbooking strategy without influencing the overall property occupancy.

A House-Level Overbooking Adjustment would be an Availability Adjustment for all spaces (house) that is the “master” adjustment. When the house-level availability adjustment is reached, all space adjustments for that time-period will be closed.

 

Is this something you are looking for in your PMS? Or are you a revenue manager with further insights on this to share? I would love to have a 30 minute conversation with you! 

Would you be available on Tuesday (7/5) or Wednesday (8/5) perhaps? 👀

Greatly looking forward to hearing from you! 💪

Warmest regards,

Nienke

Hi Hi @Nienke Wilbrink 

 

i think we missed the first call but happy to join a call next week 

 

Best
Linus 


Hi Nienke,

Sure, I am available next week. Please let me know what time suits you.

 


Hi @wahiba , thank you for your reply and hope you are having a wonderful vacation! 

I will be in touch with you when you are back from vacation in that case 😊

Warmest,

Nienke


Hi @Linus.Bihn ,

Great to speak with you again! Would you be available Monday afternoon after 12? 

Looking forward to hearing from you! 

Warmest,

Nienke


Hi @Kayleigh ,

Great to hear from you again 🙌🏻 Would you be available Monday afternoon after 12? If convenient to you as well, we could also discuss the progress on cancellation policies 😊

Looking forward to hearing from you! 

Warmest,

Nienke


Hi Nienke, yes that will be fin!


Hi @Kayleigh , @smehia , @Svenja , @wahiba , @Linus.Bihn , @mauritsbots , @Femke , @Martijn Coolen Slow Traveling , @jenluu , @amunoz, and others!

Good afternoon, I hope you’re all doing great! 😄

Thank you for your continued interest in our House-level overbooking topic.

For those who we haven’t spoke with recently or directly, @Nienke Wilbrink and I wanted to share a short video where I walk through our proposal for how we believe this to be implemented in Mews.

Firstly, to keep you updated with our progress but secondly and more importantly we’d love for you to take some time to review the video and provide any comments or feedback (either here or directly in the video)

👉 Watch the video walkthrough

If anything is unclear please drop me a comment or DM.

Thanks again – Tom


Hey ​@tom.horner & ​@Nienke Wilbrink , hope you are doing well! what is the latest on this project please? We are keen starting to use this feature. 


Hello ​@Nienke Wilbrink 

Could this development maybe also be helpful in avoiding house level overbookings in the future ?

see also the thread at 

Kind regards,

jp.


Hi everyone,

Nice to e-meet you! Our team is making steady progress on this topic, and working towards being able to restrict over-bookings per service (Service level over bookings).

We are currently looking for beta testers on this, and I was wondering if you’d be open to test these changes?

Thanks again!
Saurabh


Hi ​@bsaurabh !

Well, our concern is mainly to avoid overbookings… so if the feature also is helpfull in that regard, we are open to testing it 🙂 See my previous message in this thread from 7 days ago…

Regards,

JP.


Hey ​@bsaurabh , thanks for the update! Happy to be part of the beta. 

Could you please share some more information about the beta & timeline? And clarify what you mean with restrict over-bookings per service (Service level over bookings)? 

Happy to connect, you can reach me via [email protected] 

 

Thanks, Femke 


Thanks for your interest in the beta testing. I will be sending messages to those who have expressed interest today, and we will look at switching the test on early next week. I will also share a write up about the functionality - its capabilities today, and (already) identified limitations.


Hi Nienke,

Can we also start with this feature for all LBG Hotels locations?

Thank you!


Hi Armando,

We are still writing a documention for initial beta testers - to guide through the available functionality and its current restrictions. We were expecting to start the beta this week, and I hope I can reach out by end of this week.

Thanks a lot for your interest, I will add it to the list and will get to you soon. As a part of streamlining our communications, can you please private message your email to me? I will send the documentation over email.

 

Thank you!


Hi @Kayleigh , @smehia , @Svenja , @wahiba , @Linus.Bihn , @mauritsbots , @Femke , @Martijn Coolen Slow Traveling , @jenluu , @amunoz, ​@j.spiess ​@Armando Vermeulen, and others!

 

Hope you are having a great Friday! I would like to take the opportunity to share an update on where we are at with Service (aka House) level overbooking in Mews 😁

Please feel free to review this video, where I walk you through the current state of this feature, but also our next planned steps. 

In this video, I walk you through the new service-level overbooking functionality we're implementing. I explain how to set up overbooking limits for different room types and the overall property. It's crucial that you familiarize yourself with this feature, as we are currently in the demo testing phase. If you're interested in participating, please reach out to me for more details. Your feedback and engagement will help us improve this functionality!
 

Looking forward to your thoughts! But most importantly, have a great weekend ahead 🌞

 

Warmest regards,

Nienke Wilbrink


@Nienke Wilbrink 

I cant access the video as it ask for a login.

 

Best

Linus 


@Nienke Wilbrink 

I cant access the video as it ask for a login.

 

Best

Linus 

Oops, I have updated the link. Hope it works well now. Apologies for the inconvenience! 


@Nienke Wilbrink sorry I am a bit late to open the thread 🙂. Very happy to see it is now possible to set a limit for the entire property as well. When possible, I would like to test this at Fashion!


@Nienke Wilbrink ​@nstockman any news to share?


Hi ​@Kayleigh ,

I have enabled the functionality to the Fashion property. 

As we are in the very first stages of the beta testing of this functionality, I would suggest to take a close eye on the availability once the limit has been set, to ensure it acts as per your expectations. 

Thank you for your trust in the feature and your willingness to test! 

Looking forward to your thoughts. In case of any issues, please do not hesitate to reach out to me directly via email. 

Warmest regards,

Nienke


Hi ​@mauritsbots ,

Thank you for the message! 
 

We are still in the beta phase at the moment. We are planning to extend further development on this functionality with regards to setting the limit on a specific date level in the upcoming months and various RMS will be ready to integrate with the functionality. 

 

Once the development of the date level adjustments are finalised and the feedback from the beta is positive, we will be releasing the functionality gradually to all properties. 

 

If you would be interested in testing in either your demo or production environments, please do not hesitate to reach out to me. 

 

Hope to have sufficiently informed you. 

 

Warmest regards,

Nienke


Thank you ​@Nienke Wilbrink ! I will try this for a few days first and keep a close eye on it 🙂.


@Kayleigh ​@mauritsbots and others,

As part of our work towards allowances, we are also doing some design updates to products and product categories. We are planning to release these changes in the very near future. However, I am curious about your feedback before we go live. 

Would you perhaps be interested in running through the changes? 

Looking forward to hearing! 

Warmest,

Nienke


Yes! Always!


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