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(CLOSED) Beta program: Kiosk payment improvements and pre-authorisations

  • March 31, 2023
  • 13 replies
  • 342 views

james.taylor
Mews Employee
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Mews has been working to improve how Kiosk payments work and to extend the capabilities to include pre-authorisations.

 

If you’re using the Mews Kiosk and have it paired with a Mews payment terminal, then you could join existing participants of this beta program and get early access to this new capability!

 

What’s changed? The Mews Kiosk now recognises the settlement rules configured by each rate group. This means you can benefit from a more robust payment experience with a reduced risk of double charges and missed payments.

 

If desired, you can configure your settlement rules to take a pre-authorisation during check-in. Kiosk will now request this from the guest during the check-in flow and process through the Mews terminal without staff intervention, saving time for your front of house team.

 

Please post in the thread below if you’d like to participate in this Beta or just want to learn more. 

This topic has been closed for replies.

13 Replies

mauritsbots
Superstar Guru
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  • Superstar Guru
  • April 3, 2023

Yes, want to learn more!


  • Senior Apprentice
  • April 3, 2023

Yes please - interested in how this work with advance payments and auto deposits especially


james.taylor
Mews Employee
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  • Author
  • Mews Employee
  • April 4, 2023

Thank you @mauritsbots @Louise Bown, I will follow-up with you both to share more on this.


Sarah.Masterton-Brown
Mews Employee
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@James.taylor  please add @Ethros  to this program too. Thanks


james.taylor
Mews Employee
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  • Author
  • Mews Employee
  • April 6, 2023

Thank you @Sarah.Masterton-Brown

 

@Ethros I’ll follow-up with you to coordinate a time to discuss further.


Maikel Heinen
  • Master Apprentice
  • May 3, 2023

Hi, i would like to learn more about the beta of kiosk!


Linus.Bihn
Guru
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  • Guru
  • June 5, 2023

Hi, i would also like to join the beta group


SimonR
  • Senior Contributor
  • August 2, 2023

Yes, would like to join the beta of kiosk 2.0!


james.taylor
Mews Employee
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  • Author
  • Mews Employee
  • August 3, 2023

Thank you @SimonR, I will contact you directly to arrange a time for us to share more details.


Linus.Bihn
Guru
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  • Guru
  • August 3, 2023

Hi James, also interested to participate with Styles Hotel Karlsruhe Messe and use the new features.


james.taylor
Mews Employee
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  • Author
  • Mews Employee
  • August 3, 2023

Hi @Linus.Bihn, sorry for missing your message above.

This capability was enabled for your properties at the end of May. Tea contacted me directly about this and I believe she was coordinating with you.

I’d be happy to discuss with you how this has been going.


Maikel Heinen
  • Master Apprentice
  • August 8, 2023

Hi, We would join this beta at Gitstapper Hof


james.taylor
Mews Employee
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  • Author
  • Mews Employee
  • August 9, 2023

Hi @Maikel Heinen, thank you for reaching out! I’ll message you directly to find a time to talk through the capability and how it works for Gitstapper Hof.