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Thank you everyone for the feedback, we got a lot of responses! 👏

We stopped gathering the feedback for now and we’ll analyze it in the upcoming weeks. All of you who reached the end of the test provided us with the email address so if we’ll have more questions, we’ll reach out to you directly. Because some of our team members will have vacations, we’ll most likely reach out to you from mid-August if we have any questions.

Once the feedback is analyzed, changes implemented in the design, and we’ll finish the development, you can expect this functionality straight available for everybody ✌️


Hey everyone! ✌️

We’d love to hear from you about improving visibility of cancellation & payment policies throughout the reservation process in our PMS.

 

We want to identify the places in Mews where these policies should be better highlighted to make them more accessible to hotel staff. We've created a design for you to quickly review and rate how valuable each use case is to you.

 

Do you work with reservations on a daily basis? If the answer is yes, you’re the best candidate to help us out:

  • Check out this link and try our Userberry test that’s collecting all your feedback
  • Use your desktop browser to go through the test
  • Set aside ~5-10 minutes of your time

 

Please, if the description doesn’t suit you and you want to give us feedback, that’s welcomed! However, it would be best if share the link with your colleagues or employees in your property who specifically work with the bills as collecting feedback from them will be most valuable to us. This will help us gather more feedback on scale and prepare a better solution for everybody 🤝

A very important development – exactly like this!
Many guests ask about it, and many team members appreciate the flexible policies, but it’s currently very difficult to track which policy is active at any given time.
This is exactly the right step forward – we’re looking forward to it!


Done 😊


Perfect, thank you ​@mbrideau👏


Thank you everyone for the feedback, we got a lot of responses! 👏

 

We stopped gathering the feedback for now and we’ll analyze it in the upcoming weeks. All of you who reached the end of the test provided us with the email address so if we’ll have more questions, we’ll reach out to you directly. Because some of our team members will have vacations, we’ll most likely reach out to you from mid-August if we have any questions.

 

Once the feedback is analyzed, changes implemented in the design, and we’ll finish the development, you can expect this functionality straight available for everybody ✌️