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Hi Community 😀

Many thanks to everyone for participating in the Beta and helping refine this functionality.

As this module is now released, we are closing this Beta topic. For more information, check out our help article on The City Ledger. 

If you have any further feedback, please reach out to me at [email protected].

 

Hello everyone👋🏼

 

We are excited to invite you to participate in the Beta for our new Accounts Receivable/City Ledger module!

If you track invoice repayments in Mews, this feature is designed to give you clear oversight of all your unpaid invoices and streamline the management of your accounts receivable.

 

 Benefits for You ✨ 

1. Clear Visibility of Unpaid Invoices 

  • Grouped by Owner: Instantly see total balances per payer and how invoice balances are aging. 

  • Detailed View: Dive into individual invoices for a specific payer, complete with aging and overdue indicators. 

2. Effortless Invoice Management 

  • Payment Handling: Process payments directly within the AR module. 

  • Separation of Duties: Keep accounts receivable separate from customer-specific billing tasks. 

3. Smart Reminder Capabilities 

  • Chase Outstanding Balances: Send reminders right from the module. 

  • Tracking History: View the dates of last reminder being sent

4. Historical Ledger Insights 

  • Original vs. Outstanding Balances: Understand payment progress, including partial payments. 

  • Point-in-Time Ledger View: Review your ledger as it stood at any past date, offering a complete financial snapshot. 

 

Learn more 🎓 

  • 📹 Watch the Demo Video for a solution overview 

  • Check out the guide on how to use the feature 

 

Please note: The AR module is only relevant if you are using invoice tracking in Mews. Otherwise the module will not display any invoices, as tracking of payments and settling invoices is done externally. Please see this article

 

How to Participate 🙋🏾 

  • To join, simply provide your property name and contact email in reply to this thread. We’ll start enabling the Beta in your Live environment  later this week and early next week

 

 

Your Feedback Matters! 

Leave your thoughts in the comments below or contact our team directly. We can’t wait to hear what you think! 

 

Best regards, 
Joanna

 

Hi ​@Joanna Kozlowska, 

 

Could you please enable this for Brisbane City YHA? Thank you in advance!

Looking forward to checking it out in production.

Regards

Mick

Hi ​@Joanna Kozlowska, 

 

Could you please enable this for Brisbane City YHA? Thank you in advance!

Looking forward to checking it out in production.

Regards

Mick

​@Mick it is now enabled! Looking forward to hear your feedback!

Motel Fraser

[email protected]

very interested ;)

Motel Fraser

[email protected]

very interested ;)

​@Motel Fraser enabled for you! Please share your feedback :)

Hi everyone 😀

 

Happy Monday!

 

As we are gearing towards the release of this feature to all customers, I would love to hear if any of you have any additional feedback coming in!

 

Many thanks,

 

Joanna

Aparthotel Flughafen Leipzig 
[email protected] 

ist sehr interessiert 

 

Danke

Harald Paselk 

Hello,

I have a suggestion to improve the workflow with the new ledgers.

Currently, when accessing a bill from the ledger, using the browser's back arrow allows a seamless return to the ledger. However, if I navigate further—for instance, by entering the reservation to identify the organizer and attach their email to a reminder (a practice we employ with certain companies to expedite payments)—I can no longer return directly to the ledger using the back button. Instead, I must navigate through the burger menu, select 'Ledgers,' and locate the specific page I was working on. This process is more time-consuming than if a direct back-navigation were possible.

Implementing a feature that allows users to return directly to the ledger from deeper navigation points would streamline the process and enhance efficiency.

Marilee Savage

Hello,

I have a suggestion to improve the workflow with the new ledgers.

Currently, when accessing a bill from the ledger, using the browser's back arrow allows a seamless return to the ledger. However, if I navigate further—for instance, by entering the reservation to identify the organizer and attach their email to a reminder (a practice we employ with certain companies to expedite payments)—I can no longer return directly to the ledger using the back button. Instead, I must navigate through the burger menu, select 'Ledgers,' and locate the specific page I was working on. This process is more time-consuming than if a direct back-navigation were possible.

Implementing a feature that allows users to return directly to the ledger from deeper navigation points would streamline the process and enhance efficiency.

Marilee Savage

Many thanks for this feedback! I can see how this is annoying and time consuming, will pass it to the team. Thank you!

Hello, we (VAYA Achensee) are still waiting to get acces to this Beta, could we please join?

Hey guys, would you add “Hafenapartments Warnemünde” to this Beta, please :)

 

Also: 

 

Thank, Niclas

Hey guys, would you add “Hafenapartments Warnemünde” to this Beta, please :)

 

Also: 

 

Thank, Niclas

 Enabled!

Hello, we (VAYA Achensee) are still waiting to get acces to this Beta, could we please join?

Hi Judith,

This module is only available for customers who use Invoice tracking in Mews, as it shows the live view of all unpaid invoices and streamlines closing them with payment or chasing with reminders. As you track invoices externally, these invoices are considered closed in Mews.

Have a lovely day,

Joanna

Hey everyone 👋

 

Big thanks to all of you who joined the Beta! Your feedback has been super helpful, and we’re excited to move forward with the full release, with the rollout starting over the next few days.

 

Based on your feedback and to help keep sensitive info secure, the report will now only be available under the Access Sensitive Report permission. Please make sure this is granted to the right employees who need access.

 

Let us know if you have any questions. Appreciate your support!

​@Joanna Kozlowska : as discussed with ​@Andreas Behl we would like to activate internal invoice tracking in Mews with one of our companies as a test. 

Could you please get in touch with me directly to clarify some details? 

 

Vielen Dank.

 

Brauereigasthof Hotel Aying[email protected]

 

Grüße

 

Mathias Rajczak

Our feedback after the first test. Does somebody struggle with the same issues or may have already solutions? 

1.) The billing intervals should be individually configurable

2.) An additional column for notes/contact address or similar would be necessary

3.) The list should have more sorting and filtering functions. For example: sorting by amount (e.g. high to low), sorting/filtering by dunning level. Like standard functions in Excel or Google Sheet filters. 

4.) We need further information here: How does a reminder differ from a dunning notice? Are there different templates for reminder, dunning notice 1, dunning notice 2, ...?

5.) The list should show when a reminder and a dunning notice were sent. We need to see the complete history, not just when the last email was sent.

6.) When paying an open invoice, the payment should not be sent to DATEV via Omniboost. DATEV already receives the payment through the bank account statements.

7.) How can an invoice be marked with the status "Debt cannot be collected," or written off?

 

Our feedback after the first test. Does somebody struggle with the same issues or may have already solutions? 

6.) When paying an open invoice, the payment should not be sent to DATEV via Omniboost. DATEV already receives the payment through the bank account statements.

Hallo Kathi,

danke für deinen wertvollen Input! Wir stolpern vorerst über Punkt 6, da auch wir die DATEV Integration mit Omniboost nutzen und uns gesagt wurde, dass “receivable tracking enabled” zwingend ausgeschaltet sein muss. Da der Help-Artikel bei Omniboost bereits 2 Jahre alt war hatte ich hier nachgefragt ob es inzwischen einen Workaround gibt, was mir leider verneint wurde. Solange das nicht geklärt ist, können wir diese Funktion nicht nutzen.

Liebe Grüße, Niclas

 

Hi Community 😀

 

Many thanks to everyone for participating in Beta programme and help refine this functionality.

 

As this module is now released, we are closing this Beta topic. If you have any further feedback, please reach out to me at [email protected].

 

Best,

 

Joanna

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