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Beta program: New Global Search

  • March 6, 2024
  • 132 replies
  • 2424 views

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Priortize room numbers:

Most of the day (expet before check-in) when we search for guest we do it by room number. At checkout or the guest has a question about anything with their booking we always as for room number and not guest name. Is it possible to prioritize this in the search bar? 

 

Right now about half the time we need to “show more” on reservations to find the inhouse room number. 

Is that possible to do something about? :D


ettore.zotarelli
Mews Employee
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Priortize room numbers:

Most of the day (expet before check-in) when we search for guest we do it by room number. At checkout or the guest has a question about anything with their booking we always as for room number and not guest name. Is it possible to prioritize this in the search bar? 

 

Right now about half the time we need to “show more” on reservations to find the inhouse room number. 

Is that possible to do something about? :D

Hi! This is already possible, just add a # in front of the room number and it will narrow down searches to only rooms and no other entities with that number.

e.g. 201 = reservations, rooms, emails, phone numbers with 201 in them. #201 = only rooms with 201 in them: 201, 2010…

Hope this helps!


Leif Penning
Superstar Guru
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  • Superstar Guru
  • June 13, 2024

Priortize room numbers:

Most of the day (expet before check-in) when we search for guest we do it by room number. At checkout or the guest has a question about anything with their booking we always as for room number and not guest name. Is it possible to prioritize this in the search bar? 

 

Right now about half the time we need to “show more” on reservations to find the inhouse room number. 

Is that possible to do something about? :D

Try with # before room number. We then receive the inhouse guest as a result.


Leif Penning
Superstar Guru
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  • Superstar Guru
  • June 13, 2024

Hi @ettore.zotarelli,

news: The search window remains open after chosing a result. Very annoying. We have to click around or using ESC. Shouldn´t be so, right?

 

Best wishes

Leif


Priortize room numbers:

Most of the day (expet before check-in) when we search for guest we do it by room number. At checkout or the guest has a question about anything with their booking we always as for room number and not guest name. Is it possible to prioritize this in the search bar? 

 

Right now about half the time we need to “show more” on reservations to find the inhouse room number. 

Is that possible to do something about? :D

Try with # before room number. We then receive the inhouse guest as a result.

THIS IS FANTASTIC! THANK YOU SO MUCH. My team here will for ever be greatfull!


Leif Penning
Superstar Guru
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  • Superstar Guru
  • June 13, 2024

@Vegard Kaspersen Not my success ;-) But your welcome

Thanks to mews developing


ettore.zotarelli
Mews Employee
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Hi everyone!

I am happy to announce that as of last night, every property at Mews has gained access to the new search bar marking the end of this beta and promoting the new search to simply "search" (cause, well there's no other 😄).

 

This means that from now on, we follow the regular feedback process: for anything that is eventually not working, a ticket to our support team will escalate to an engineering investigation; and for new features that never existed before we ask you to provide as much details on the request and its importance to our daily operations at feedback.mews.com. This is where we constantly review, tag, and group features to develop whenever the right opportunity comes (just like this search now closed a series of ideas from that platform, amounting to hundreds of votes!).

Thank you all for being active members of this incredible community and tagging along with me in this great project! It's your feedback that allowed us to fine tune this search to the product we have today! 💙

I can't wait to start the next one!
Yours,

Ettore