Greetings, Mews Community!
We’re excited to bring you insights from an innovative leader in the hospitality industry. Today, we’re diving into the tech transformation of Strawberry Hotels, a prominent hotel group in Scandinavia with over 240 properties. This summary is based on an article from Hotel Tech Report, where Sven Ephithite, Head of Hotel Systems at Strawberry, shares how they’ve successfully integrated new technologies, with Mews playing a pivotal role.
Strawberry Hotels' Tech Transformation
Strawberry Hotels has been making significant strides in modernizing their operations through strategic tech adoption. A cornerstone of this transformation has been their migration to a cloud-based Property Management System, where Mews stood out as the ideal partner. Sven Ephithite emphasizes that Mews' open API strategy and flexibility were critical in ensuring a smooth transition and a tailored fit for their specific needs. “People often underestimate the possibilities a new modern tech stack offers,” Sven notes, highlighting the broader potential that innovative systems like Mews bring to the table.
Innovating with Pilots and Seamless Integrations
Beyond Mews, Strawberry has also been piloting FlexKeeping for housekeeping management, finding it both stable and effective. Additionally, they’ve integrated Event Temple to enhance their meeting and event management, further streamlining operations and improving user experience.
Embracing AI and Data for the Future
Looking forward, Strawberry is leveraging AI to refine support processes and has implemented a data warehouse to enhance decision-making. These innovations underline the group's commitment to staying ahead in the ever-evolving landscape of hospitality technology.
Questions for the Mews Community:
- What are your top tech integrations that have made a significant impact on your hotel’s operations?
- How do you approach selecting and implementing new technology solutions?
- What role does AI play in your current tech stack, and how do you use data to enhance your operations?
We’d love to hear your thoughts and experiences on these topics. Let’s continue the conversation!