Key Achievements:
- 50% of Guests access capsules using their phones.
- < 2 Minutes for guests to check in.
- 100% Automated Payments streamline transactions.
About Capsule Hotel Switzerland: Capsule Hotel Switzerland boasts 400 rooms across four locations. Each hotel features uniquely designed capsules with ventilation systems, comfortable mattresses, and lockable sliding doors. The common areas provide spaces for relaxation and socializing. Powered by Mews, the brand plans to expand with 16 more properties in the next four years.
Seamless Bookings, Check-ins, and Transactions: The integration of Mews PMS and POS has streamlined operations, allowing the management of over 140 capsules with minimal staff. Digital reception and mobile access keys have enhanced guest convenience, while real-time reporting and analytics support data-driven decisions.
Empowering Staff and Enhancing Guest Experience: Mews' human-centric platform supports staff in delivering personal service, with features like the Mews Kiosk facilitating quick and efficient check-ins and upsells.
Modern Payments for a Fully Digital Journey: Mews Payments centralizes transactions and reporting, reducing errors and the risk of fraud. The fully automated payment system appeals to the young demographic of Capsule Hotel Switzerland, ensuring a smooth, digital guest journey.
Integration Spotlight: With 15 integrations through Mews Marketplace, Capsule Hotel Switzerland has customized its tech stack to support its unique needs, enhancing both guest and staff experiences.
For a detailed overview of how Mews is revolutionizing Capsule Hotel Switzerland, read the full post here 
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