Hi,
Our account department is asking questions:
When the invoice is created in Mews - it is posted to two accounts. Sales and ?
Trying to find the account that is used when an invoice is established in Mews.
Can you help me ?
Solved
Where is the invoice posted ?
Best answer by alzbeta skrabalkova
Hi
if your receivable tracking is disabled, you are not actually able to mark the invoices as paid in Mews. The invoice will just be marker as “closed” as soon as you issue it. The tracking as well as marking invoices as paid should be then managed from your connected accounting integration.
Therefore, they are actually not “hanging” anywhere. They are just issued and closed.
Hope it helps :)
+2- Mews Employee
Hi
Invoices are posted to two accounts: Sales and Receivables.
There is a guide here that explains more about Mews invoicing:
Mews invoicing explained
Does that help?
Thanks
Hi
Thank you, but i think the link is to something elles :)
We have disconnecetd the account Receivables, because it should go to our account system.
Is there an account where the invoices are “hanging” until they are marked as paid ?
+5- Mews Employee
- Answer
Hi
if your receivable tracking is disabled, you are not actually able to mark the invoices as paid in Mews. The invoice will just be marker as “closed” as soon as you issue it. The tracking as well as marking invoices as paid should be then managed from your connected accounting integration.
Therefore, they are actually not “hanging” anywhere. They are just issued and closed.
Hope it helps :)
Alzbeta
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