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Way to flag credit cards that are not issued in the guest's name?

  • December 11, 2023
  • 4 replies
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I am trying to see if there are any existing ways to have MEWS flag or send a report for any reservations made where the name of the guest and the name of the card on file do not match. We like to make sure guests book with a card issued under their name. 

 

Are there any existing features to assist with this? Or does anyone have any suggestions? 

Best answer by mauritsbots

@j3ssicad no thats not possible within MEWS now. The ‘owner' field for credit cards (or any payment field I believe) is also not included in the API...

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mauritsbots
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  • December 13, 2023

@j3ssicad no thats not possible within MEWS now. The ‘owner' field for credit cards (or any payment field I believe) is also not included in the API...


  • Superstar Contributor
  • 66 replies
  • December 13, 2023

We were using the payment card report, export to excel and compare the customer name with card name. But this is just a workaround and a lot of work. Would love to see a better solution. 


mauritsbots
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  • December 13, 2023

poeh @Sam that is indeed a lot of work - but come to think of it, you could use that export with zapier to cross check it with the reservation...


  • Author
  • Apprentice
  • 1 reply
  • December 13, 2023

We were using the payment card report, export to excel and compare the customer name with card name. But this is just a workaround and a lot of work. Would love to see a better solution. 

That is what I have been using but was hoping for an easier solution. Thanks for the feedback!