Hi đŸ˜„
I have created vouchers for our corporate guest.
Some of these vouchers have 3 different rates attached and they are all showing when you make a reservation in mews.
But when adding the voucher in the booking engine only 1 of the rates will show.
Is it possible ?
Best answer by sanneke.vandenberg
Hi Camilla,
This is Sanneke from Mews Support, nice to e-meet you!
Hopefully I can help you with displaying the voucher rates :)
There can be several reasons why not all rates are shown when the voucher code is added.
By default, Mews displays only one rate per rate group (the rate with the lowest price). So if the assigned rates to the voucher are all within one rate group, still only the lowest rate will be shown.
Therefore, if you would like to display different rates using the same voucher, they should be in different rate groups.
Please let me know if you have any additional questions!
Hi Camilla,
This is Sanneke from Mews Support, nice to e-meet you!
Hopefully I can help you with displaying the voucher rates :)
There can be several reasons why not all rates are shown when the voucher code is added.
By default, Mews displays only one rate per rate group (the rate with the lowest price). So if the assigned rates to the voucher are all within one rate group, still only the lowest rate will be shown.
Therefore, if you would like to display different rates using the same voucher, they should be in different rate groups.
Please let me know if you have any additional questions!
Thank you
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
