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Timeline Update

  • November 21, 2024
  • 3 replies
  • 49 views
M

Dear Community

We used to be able to see all the rooms of the “group” (if a reservation belonged to one) lighted up when clicked on one in the timeline. This was easy for room allocation, to make sure reservations of two or three rooms were not placed on opposite sides of the hotel. 

I noticed today that this feature is no longer working. I preferred it when it was still possible to see the entire group, this made my work a lot easier. Now I have to manually go to each reservation to make sure I’m not missing something. 

Any one else having trouble with this? 

3 replies

c.rex
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  • c.rex
  • Helper
  • 59 replies
  • November 21, 2024

yes, same with us. Please bring back this feature

https://www.linkedin.com/in/christian-rex/
jones.eth
Senior Guru
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  • jones.eth
  • Senior Guru
  • 204 replies
  • November 22, 2024

Hey ​@MargotHotelT 

that seems to be a problem right now. I would guess that this is a bug caused by an update. You should create a support ticket and report that as bug. 

We had a similar problem a few weeks ago where the “open in timeline” button was broken for reservations in the future. We reported that to the support as bug and a fes days later it was fixed.

Sarah.Masterton-Brown
Mews Employee
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Hi all. The issue you mentioned about group reservations not being highlighted on the timeline was identified and resolved by our technical team yesterday, not a feature change :) . You should now be able to see all group rooms light up again when clicking on a reservation, just as before.
If you’re still experiencing any difficulties, please raise a ticket with support so they can investigate further.
Many thanks

If you want to go fast, go alone; if you want to go far, go together

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