Help from Spain based properties,
When taking pre payments, a deposit is required to account for tax at the time of payment. To close an invoice to the fiscal registry guest passport/ID details are required.
How do you manage to collect passport/ID details at the time of booking or how do you get around the requirement to have this information in order to close invoices?
Thanks for advice!
Best answer by Gonzalo
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+1
Hello
I believe you could set up the system to mandate passport/ID documents during the OCI.
Have a look at this help article
Let me know if this helps 😉
Thanks Marketa,
But guests could book and pay 6 months in advance of performing the OCI, so we still would not be able to close bills at the time of payment. 😥
Hello
It is not possible at the moment to make guest passport/ID details mandatory at the time of making a reservation (this would be a feature request that you can share here). You can close the open bill under a House Use profile to report VAT and make any necessary changes to it after you have all the details collected. I understand that this is not the best option and requires some extra manual work, so I encourage you to share your needs in the Feedback page so Product Managers can pick it up.
Best,
Gonza
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