Hi everyone,
I need help setting up specific payment policies for a rate group. Specifically, I want to prevent the automatic charging of city tax before check-in. Instead, only the nights and other products should be charged at that time.
I noticed that this can be configured in "Additional Expenses." However, I am unsure how to define city tax as "additionnal expenses" or “products” within this setup. Currently, in our configuration, city tax is treated as a product rather than using the standard bookable service configuration.
Could you clarify how city tax is categorized (product vs. additional expense) and guide me on how to achieve this setup?
Thank you for your support.
Best regards,
Châu.