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Hi everyone,

I need help setting up specific payment policies for a rate group. Specifically, I want to prevent the automatic charging of city tax before check-in. Instead, only the nights and other products should be charged at that time.

I noticed that this can be configured in "Additional Expenses." However, I am unsure how to define city tax as "additionnal expenses" or “products” within this setup. Currently, in our configuration, city tax is treated as a product rather than using the standard bookable service configuration.

Could you clarify how city tax is categorized (product vs. additional expense) and guide me on how to achieve this setup?

Thank you for your support.

Best regards,
Châu. 

 

Hi Châu, thank you for your question regarding configuration of payment policies in Mews.

The way city tax is categorized will depend on whether you use city tax as a product (in which case it will be categorized as a product), or as hardcoded/fixed city tax (in which case it will be categorized as “Additional expenses”).

From what I understand, you are using city tax as a product. Therefore, when configuring your payment policies, city tax will be included in “Products” in the extent field.

Unfortunately, it is not yet possible to differentiate which products should be applicable in your payment policies. If you select “Products” in “Extent”, all products (including city tax product) that are included in the reservation will be included in the payment policy that is applied to the reservation.

I hope this helped to clarify the situation. Do not hesitate to reach out if you have any additional questions!

Best regards,

Paul Boulom

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