Hello,
we are new in using mews and we are having troubles sending our invoices to the Italian SDI as the program seems not to work properly and send them directly (we are offline basically).
Can anyone help us?
Thank you
Francesca-Boutique Hotel Villa Edera & La Torretta, Moneglia, Italian Riviera
Best answer by francesco.longo
Ciao Francesca,
spero tutto bene.
La modalita’ online prevede l attivazione dell’ integrazione Fatturare Online, un partner separato di Mews .
Se vuoi messa in contatto fammi sapere e per email ti introduco a Mattia.
Un saluto
Fra
+1Hello Francesca from
Welcome to the community and thank you for your 1st post! 🎉
We have looked into your configuration in Mews and can confirm that your Fiscal Integration is set to offline mode, which means that your invoices should not be automatically sent to the SDI.
I can see that you have reached out to our Support team about this topic as well and one of our Support agents will be getting back to you shortly as they will need further information from your side.
Wishing you a lovely day! 🌞
I would like to be put online instead offline, but it gives me an error and I can’t do it on my own
Ciao Francesca,
spero tutto bene.
La modalita’ online prevede l attivazione dell’ integrazione Fatturare Online, un partner separato di Mews .
Se vuoi messa in contatto fammi sapere e per email ti introduco a Mattia.
Un saluto
Fra
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
