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Roomtype status (booking.com)

  • February 6, 2025
  • 2 replies
  • 34 views

Pierrick
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Good afternoon everyone,

Since our Mews launch, we have a direct connection with Booking.com to edit prices and availability. Before Mews, we worked with Cubilis as our channel manager. A few months ago, we decided to remove some of the roomtypes from the rooms offered on Booking.com.

Today, I want to reverse this, but when I check the calendar view on Booking.com, I noticed that the price is missing (see screenshot underneath). How can I fix this in Mews so that the rooms can be sold again?

 

 

Best answer by Pierrick

In the meantime we found the solution. There was something wrong with the settings with booking :)

Thank you for your reply Jess!

2 replies

jessica.becker
Mews Employee
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  • Mews Employee
  • 129 replies
  • February 7, 2025

Hi ​@Pierrick, thanks for your question.

As this is not expected behaviour, I would suggest you open a ticket with our Support Team via AdaBot, in order for the team to have a closer look at this. Thank you.


Pierrick
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  • Author
  • Master Helper
  • 50 replies
  • Answer
  • February 8, 2025

In the meantime we found the solution. There was something wrong with the settings with booking :)

Thank you for your reply Jess!