Hello llandudnohostel,

I am Olga a Payment expert from Mews support helping you with this inquiry.

• When the automatic settlement fails we are sending an email to the customer to update the card. This does not re-trigger the settlement, at the moment it is only doing it once per the set rules in rate group.

• Also when automatic settlement fails it sends an email to the property or creates a task on the dashboard, to action the failed settlement.

Is there a way to automate sending a payment link with predetermined text

• At the moment only the manual payment request link can have a predetermined text. Send a payment request by email (mews.com)

Also is there a rule to stop mews sending payment link for airbnb and agoda bookings. 

• Yes, you can set up “skip automatic settlement” for specific travel agencies, You can read more about it here: Setting up travel agencies (mews.com)

Can I automate agoda virtual cards after they stay

• Yes, you can set up in rate groups multiple settlement rules for specific rate. Check more here: Set up payment automation (mews.com)
• it is important no note that if Agoda sends Virtual card with a reservation, Mews apply 2 hardcoded settlement rules. On arrival day, and the next day. How are the Virtual Credit Cards being charged? (mews.com)

let me know if you have any other questions. 

Thanks Olga that is most helpful we will give those a try