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Optimize sales with cancelled bookings

  • 28 June 2024
  • 4 replies
  • 74 views

When I recieve a cancellation, I would like to keep the amount but resell the room the same night to optimize my revenue. Today if I cancel the reservation, the revenue will be retrieved from the revenue stated in reports etc… How do you deal with this? 

4 replies

Userlevel 7
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Hello @Cpidoux,

thank you for the question! ⭐I am tagging some revenue experts, that could help! 

@wahiba @Jasmin H. @Milou @Kayleigh @Revenue Anne Copenhagen @Camilla.Evelyn 

Thank you!

Thank you @MarketaOupi  ! I look forward to receiving some advice😀

Userlevel 3

Hi! I am a little bit confused about the question. You want to take a payment for the cancelled room night right and then re-open the room for sale?

Dear @Kayleigh yes exactly! But If I cancel the first room night it is deducted from the revenue of this night. How can I avoid it? 

Thank you

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