Skip to main content

When I recieve a cancellation, I would like to keep the amount but resell the room the same night to optimize my revenue. Today if I cancel the reservation, the revenue will be retrieved from the revenue stated in reports etc… How do you deal with this? 

Hello @Cpidoux,

thank you for the question! ⭐️I am tagging some revenue experts, that could help! 

@wahiba @Jasmin H. @Milou @Kayleigh @Revenue Anne Copenhagen @Camilla.Evelyn 

Thank you!


Thank you @MarketaOupi  ! I look forward to receiving some advice😀


Hi! I am a little bit confused about the question. You want to take a payment for the cancelled room night right and then re-open the room for sale?


Dear @Kayleigh yes exactly! But If I cancel the first room night it is deducted from the revenue of this night. How can I avoid it? 

Thank you


Reply