hi Guys
We had a very large block over the past 5 weeks with over 3250 room nights and when checking out the final invoice I got a message it contained more than 3000 items and could not be closed. I should now split the invoice in 3 parts to send it according to the message I got, but this is not an option and I need 1 invoice
how can this be solved?
Hey
thank you for your question.
The quota for maximum items on one bill/invoice is 3000 items. That is for multiple reasons. Bills bigger than that will take too long to process, it would limit the system performance, as well as it is very difficult to navigate through such a long bill. That is indeed why we have the quota.
If the bill/invoice has over 3000 items, we recommend to split it - either per date, or per type of product.
I hope it helps.
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