Hi @Cyprien, thank you for your question.
To match payments received per month to invoices in Mews Operations, you can follow these steps:
- Locate the customer or company with the invoice you want to link the payment to by typing the name in the Mews search bar.
- Click on the Dashboard tab, then under Owned bills, locate the desired invoice.
- Click on Process payment. If the customer has unpaid invoices, you can access the payment flow directly by clicking Process invoice payment.
- Mews will display the Process payment side-window.
- Select Charge guest or Add external payment and choose the desired payment method.
- Under Link payment to invoice, select the invoice(s) you wish to link to the payment from the drop-down menu. You can select multiple invoices if needed.
- Enter the Amount, Currency, and any additional payment information.
- Click Continue to complete the process.
This process will help you ensure that your financial records are accurate and that invoices are marked as paid. If you have deposits for future stays, you may need to manually adjust or track these separately to ensure they are not included in the monthly payment matching.
You can find detailed instructions in the following help article: How to Link a Payment to an Invoice in Mews Operations
Hi @jessica.becker
This method is feasible for handling a few invoices, but my accounting team needs to verify that all payments received in 2024 match the invoices issued throughout the year.
I have downloaded the invoice report, but the Excel file does not display the invoice amounts. I also downloaded the payment report to match it with the invoice report, but it does not include the amounts or invoice numbers either.
How can I proceed with this reconciliation?
Hi @Cyprien ,
If you are still looking for a solution:
When exporting the invoices, you can activate ‘Show invoice amounts’ in the filter (options). The amounts are then visible in the Excel report.
Best regards
Leif