Is there a way to charge a credit card after the bill has been closed? Our guest checked out and then we had a report of incidental usage in the room. I checked them back in and do not have access to her credit card for incidentals. Thank you
Page 1 / 1
Dear
Normally the credit card of the guests should be visible in the payments tab of their customer profile.
If allowed by their bank, you can charge their card for the amount needed.
If no card is stored, or the payment is declined, you can send them a payment request.
You can read the articles attached for more information.
Reply
Join the Mews Community!
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
Login to the community
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.