Hi Ethros!
You can set up Routing Rules per Company or Travel Agent, see Companies & Travel Agencies: Routing rules (mews.com)
Good luck
Regards, Sanne
HI @Sanne
Yes - that is where I started.
We are trying to do this globally - for every guest. Not specifically to a particular company or TA.
Apologies if that was not clear
Thank you
Ethan
Aha, I understand. Unfortunately that can't be done automatically. A workaround might be to create a fake TA or Company and set up a routing rule for that profile with certain stay product categories.
The downside is that you then have to link this TA/company to every reservation - which may not always be possible.
Not sure if there is an idea on the feedback page, might be worth to take a look and upvote or submit!
Have a nice day
Sanne
Would giving ‘a fake TA’ this not be possible using zapier? Eg that each new reservation is given that TA and when failed you could set a task?