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Traditionally, rates are considered commissionable / non-commissionable. It looks like Mews considers whether a travel agent is commissionable?

I don’t understand how to manage this. 

I found the setting to enable the channel manager to create company profile/travel agent contracts. However in practice, I don’t understand what to do with this. 

I’m finding this incredibly confusing and complicated. 

How can I ensure commission is being calculated for commissionable rates, and that they are being paid on time? 

 

Hello!

See https://help.mews.com/s/article/set-up-travel-agencies?language=en_US for reference.

TL;DR: MEWS can only calculate Commission for statistical reporting purpose, not for financal purpose, except when set up correctly the deduction of a fixed commission fee for a TA Contract for ChannelManager reservations coming from that TA.

For actual comission payment/settlment/financial accounting you need to rely on other tools.

There was a german thread on that topic at

maybe some autotranslate can bring you up to speed :-)

Kind regards,

JP.

I’m still struggling with this, as it appears Mews is not set up to handle the concept of a RATE being commissionable. 

Everything a travel agent books is not commissionable. A travel agent can book a commissionable Flexible rate one day, and a non commissionable corporate rate another. 

How are we supposed to manage this? I can’t even run a reservation report to track what commissions are due on my own, as the reservation report is showing ALL reservations made by a travel agent to be commissionable. 

Hello ​@crawforc , thank you for your question! I understand how managing commissions in relation to travel agencies can feel complex, so I’m happy to clarify how this works within Mews.

In Mews, commissions are linked to travel agent profiles, not individual rates. Here’s how it works:

When you are setting up the travel agency contract (after having created the company profile), you have options to select the “Commission estimate calculation” and “Commission” percentage. Here is an excerpt from one of our guides on this calculation: 

  • Commission estimate calculation: Select:
    • Included in rate to indicate the channel manager includes commission in the rate. 
    • Not included in rate to indicate the channel manager does not include commission in the rate.
  • Commission: Enter the percentage value of the reservation cost the property pays the travel agency in commission. Note: This will impact reporting calculations only.

That said, I’d like to provide some suggestions that may aid you in this process: 

  • Enable Travel Agent Profiles:
    Ensure the "Create company and travel agency profiles" operation is enabled within your Distribution integration in Mews. This allows Mews to recognize bookings associated with specific travel agencies.

  • Mapping the Travel Agencies 
    As per Step 3 of our guide, it is imperative that you map travel agency profiles with one of the 4 methods mentioned. (We recommend Method 1) Once mapped, Mews then automatically detects reservations made with the travel agency and applies the conditions of your contract - including application (or not) of the commission 

  • Track Commissions:
    You can use the Reservation Report and use the “Group by: Travel agency” filter and the export this report to Excel. From there, you can more easily view the list of reservations with commissions tracked per travel agency

Although commissions are not directly tied to rates, Mews applies the commission automatically once it detects a reservation linked to a mapped travel agency.

I hope this helps clarify the process! 

Kind Regards, 

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