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Hello,

For each service that is not handled by us directly, ex transfer, ski pass...etc we are adding a handling fee 5% of the total of a certain service this is applicable to.

My question is how to set up this in mews so that once handling fee is to be added into the bill to automatically calculates 5% of the price of the product refers to vs how we do now, calculate manually and then place it on the guests bill. Thank you

Hi ​@boskovicbojana,

To set up a 5% handling fee for third-party services in Mews, you can create a surcharging service.

Here are the steps to do this:

1. In Mews Operations, go to the main menu > Settings > Services.

2. Click the + button and select Additional service.

3. Fill in the fields with a recognizable name, select your default currency, and enter “0” for the amount.

4. Adjust your accounting configuration by going to Settings > Property > Finance.

5. Under Surcharging service, select the service you created and enter the 5% fee.

This will automate the handling fee calculation for applicable services.

 

For more detailed instructions, check out our help article: How to set up surcharging fees

Hope this helps!

 

 


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