Dear Mews Community,

I hope you can help. Since the beginning of this year one of our hotels changed to MEWS and we are still trying to create our SOP’s. The hotel has many groups in house where room and breakfast is paid by the organiser. At this moment we realised that there is no routing setup that can be done to automatically forward all nights to a group bill / PM / or…

I’m aware that for a company we can create a routing, but this will not help as sometimes the company pays, sometimes they don't.

I’m wondering if somebody of you have any feedback or best practices that we implement?

Thank you in advance.

Best regard,

Milou