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Expedia Integration


Johannes Rott
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Just curious 🤔 — what happens if we don’t allow the Expedia 🌍 integration to create a travel agent profile 🧾?
Is it then automatically assigned to the main Expedia profile 🏨🔗?

Best answer by Johannes Rott

@Robin Gustavsson an other option is to add the channel on the profile. Tried it with Hotelbeds and it worked. see Screenshots, hopefully expedia does as well.

 

 

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Robin Gustavsson
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Johannes Rott wrote:

Just curious 🤔 — what happens if we don’t allow the Expedia 🌍 integration to create a travel agent profile 🧾?
Is it then automatically assigned to the main Expedia profile 🏨🔗?

Before we enabled the option in our Channel Manager integration, reservations were received without a travel agency assigned - unless we had manually created a travel agency contract.


Johannes Rott
Guru
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ok it was more or less regarding all afiliates combined with expedia. they are all in through expedia but are shown es travelocity e.g.


Robin Gustavsson
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Johannes Rott wrote:

ok it was more or less regarding all afiliates combined with expedia. they are all in through expedia but are shown es travelocity e.g.


Are you experiencing issues with the integration creating too many travel agencies, and would prefer to simplify it to just "Expedia"?
If so, you can disable this setting and then update the travel agency contract to reflect whichever agency you prefer.


Johannes Rott
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that was the information needed, thank you on that. ;-)


Robin Gustavsson
Guru
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Johannes Rott wrote:

that was the information needed, thank you on that. ;-)

I’m connected via our CRS, but I would assume it works in a similar way.


Johannes Rott
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i will give it a try and see what happens.


Robin Gustavsson
Guru
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Robin Gustavsson wrote:
Johannes Rott wrote:

that was the information needed, thank you on that. ;-)

I’m connected via our CRS, but I would assume it works in a similar way.

Let me know how it goes. It’s been a few years since I last worked with this, so I’m curious to hear the outcome.


Johannes Rott
Guru
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 Sure i will do so! thanks on the hint


Johannes Rott
Guru
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Robin Gustavsson wrote:
Robin Gustavsson wrote:
Johannes Rott wrote:

that was the information needed, thank you on that. ;-)

I’m connected via our CRS, but I would assume it works in a similar way.

Let me know how it goes. It’s been a few years since I last worked with this, so I’m curious to hear the outcome.

tried it but no chance. if we deny the option to create a profile on the interface no one is selected and it is just empty. i might get in touch with the support team...


Johannes Rott
Guru
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@Robin Gustavsson an other option is to add the channel on the profile. Tried it with Hotelbeds and it worked. see Screenshots, hopefully expedia does as well.

 

 


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