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A tricky thought…..

For the Stay service, we can create a number of bookable services, which can be chosen when making a reservation. We can also create a multitude of different Booking engines.

For each of these Booking engines, we can decide which rates we would ike to display, but the bookable services are generic.

It would be great if we can assign bookable services to the desired Booking engine….

Great Example

  • Flowers are a bookable service, as is Breakfast. 
  • The website booking engine displays both
  • We also have a booking engine for our Corporate clients, which displays their corporate rate as well as our daily rate. However this booking engine also displays the 2 aforementioned bookable services. Now flowers are not something that a corporate client would like to have, but breakfast is and we could sell them a fixed price airport transfer, which we would not want to sell to the general public.

How can we distinguish bookable service for each booking engine ?

 

 

Hi @N.HALL Consulting 

2 options from my perspective:

  1. Your example makes me think that the different extras might just be one part which should be different between Corporate and Leisure, but that there is more. For example, different confirmation templates, different recipient (booker vs. traveler), different pre-stay comms, different guest experiences, evtl. different guarantee types etc.
    If the ambition would be as big as this, then I would go with two bookable services, where you assign the physical rooms to both services for availability management. This would then allow you as well to have different room types for leisure and corporate guests (may be they value different things), or to offer corporate guests additional bookable services such as coworking desks, small event rooms, potentially even a hotel room as a meeting room.
    This comes with quite some configuration effort and complexity, so you want to make sure it is worth it and not just a matter of “would be nice to not display flowers”.
     
  2. Build a custom IBE based on Mews API. In the configuration call, you get returned all available extras/products: https://mews-systems.gitbook.io/booking-engine-guide/booking-engine-api/operations/configuration. Putting them in dedicated categories in Mews, you could then easily filter out one or the other group. Downside is that you need to invest into an agency developing this.

    Those are the only two solutions I would know currently, happy to hear if someone else has found a good trick for this.

 

 

Thanks Marc… sounds pretty complex…was actually seeking a simpler solution that everyone could use and understand 

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