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Hey everybody,

I'm back with a question regarding Mews online check-in.

At the moment, when someone checks in via the portal, their reservation does not automatically get started on the day of arrival.

Our third-party communication software now allows us to use the deep link for the Mews guest portal, so I’d like to switch to using the Mews guest portal instead.

I need the possibility to automatically start all reservations where guests have checked in online at their check-in time. Since everything is prepaid at our properties, this wouldn’t be an issue.

Is there a solution for this? That would be great!

Cheers,
Hendrik

Hi ​@Hendrik Renken,

Currently that only exists for Online Check-outs. You can do an Auto-Check-in, but that would check in all reservations at the time of Check-in, regardless of the Online Check-in status.

I wanted to have this 7 years ago, when Revier openend, but nothing so far. I’m not sure if that “Online check-in status” is something, that can be picked up via the API to build something to facilitate this.

But it’s definitely a feature request that should be developed! 

Best
Svenja

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