Hey @Max, 

If you mean an invoice where the VAT does not show on the invoice (but it’s still added on the items), then you’d have to issue a proforma invoice (which is however not a legal document). 

However, if you need a regular tax invoice with 0 VAT on the items, you’d have to have the items posted with 0%VAT (which would mean you create a rate with 0% VAT and create the reservation with said rate.)

Hope it helps :) 

Hi @alzbeta skrabalkova 

thanks for your reply. I am looking for a 0% VAT invoice. I got your solution. So I have to create a stay product with 0% VAT, a breakfast product with 0%, a garage product with 0%…..

Ok. That makes sense, even though it may not be worth it. We had this case once so far and it doesn’t look like it’s going to be very much more in the future. Maybe I can create one combined product for the whole stay. That might be easier even though it will somewhat disguise the stats.

I’ll talk with my team about it.

Thanks very much!

Max

That’s understandable :) 
Let me know should you have further questions and good luck :) 

update: We have received feedback from mews on this. There is another work around. You create a product without VAT and book it onto the bill. The price equals the negativ value of the VAT as a discount. We haven't tried it yet. Therefore I cannot tell how it would look like on the invoice. If that works alright, it’s an easier way than creating all products without VAT, especially if you only use them every now an then… Just wanted to share the idea...

​@alzbeta skrabalkova 

This was a a conversation we had when we onboarded and we were given the same responses:

1) Create each item/product/stay without tax, so basically doubling the work on the back end and including a bunch of additional options on the consumer side that would cause confusion.

2) Create a product with no price that you would add to a bill and update the pricing for any tax on the bill equal to the negative amount of the taxes listed on the invoice/pro forma.

We ended up doing a hybrid where we have (1) tax exempt rate that is private and the only way it can be adjusted on a reservation is by an internal staff member, after the reservation has been booked by the tax-exempt organization and tax-exempt status verified, by changing the Rate for that reservation on the Pricing tab of the individual reservation. We have specific Vouchers for these organizations to give them special corporate pricing (tax-inclusive) and because we can pull up all reservations tied to that voucher, we can adjust the reservations when we audit them. This is, IMHO, an obnoxious but necessary work around to keep the consumer side less confusing. We also have the Product Category of “Tax Exempt” created that has our State Sales Tax and Local/Regional Lodging Taxes listed so we can enter the amount of each individual tax as a negative amount as listed on the bill. This way it’s easy for the guest to correlate the positive/negative numbers for the taxed amount in the Tax Summary and the Tax Exempt taken off in the bill. This is also a manual process and requires the front desk agent to enter the information correctly.

I see this is from 10 months ago - have there been any updates to this since then? In a perfect world, there is an option in the Pricing Screen of the reservation that says “This is Tax-Exempt” with a field that requires the FEIN formatted as XX-XXXXXXX with an “OK” button (like the other blocks on the Pricing Screen) and by clicking the “OK” button, MEWS automatically removes the taxes and under the “Tax Summary” on the Invoice it prints out “This is a Tax Exempt reservation under x FEIN number entered from the above requirement]].”