I have the feeling there are many outages with the booking.com integration lately, but we only “know” it as soon as a guest calls to let us know they still have not received their key codes.
Is there a way to get a warning if the integration has a failure so we can manually pull the reservations before we get a notification from the guests? To avoid overbookings it would be super important to realize an outage ASAP
I’m wondering the same. The same applies to all integrations as well.
Hi
Thank you so much for your question!
We recommend subscribing to the Mews Status Page to receive real-time updates about our system’s performance, upcoming maintenance, and any unexpected outages. By subscribing, you are immediately notified by email of any incidents as they happen, so you can stay informed without needing to contact support or check manually. This helps you plan ahead and minimizes disruption to your operations.
To subscribe, please visit status.mews.com and click “Subscribe to updates.” You can choose the notification method that suits you best (such as email). Once subscribed, you’ll automatically receive communications whenever there is a relevant update or system change.
If you have any other questions, please let us know!
Kind regards,
Nicolai
Hi
Thank you so much for your question!
We recommend subscribing to the Mews Status Page to receive real-time updates about our system’s performance, upcoming maintenance, and any unexpected outages. By subscribing, you are immediately notified by email of any incidents as they happen, so you can stay informed without needing to contact support or check manually. This helps you plan ahead and minimizes disruption to your operations.
To subscribe, please visit status.mews.com and click “Subscribe to updates.” You can choose the notification method that suits you best (such as email). Once subscribed, you’ll automatically receive communications whenever there is a relevant update or system change.
If you have any other questions, please let us know!
Kind regards,
Nicolai
Hello,
I already do, and I’m constantly encouraging our properties to do the same.
However, I would like to receive a notification in the system (similar to the Key cutter integration show errors) or via email (to multiple recipients) whenever any of my integrations fail — especially the CRS/CHM integration. It doesn’t happen often, but it does occur occasionally.
signup here also!!!: Booking.com Connectivity Portal
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