Hi,
I am looking to understand in more detail the automatic settlement logic for reservations with unassociated payment cards. Basically, I want to take manual preauths for automatic preauths that have failed, either for those reservations with unassociated cards or for those whose associated card has failed. I am afraid that if I take a manual preauth and it passes, then if the customer subsequently fills his online check in form, the auto preauth may be triggered, resulting in a double preauth. What logic does mews use when an auto preauth fails, I have done some tests where it doesn’t seem to reschedule the auto preauth even if the customer subsequently associates a payment card but I am not sure if that behaviour is 100% true in all cases...
Best answer by Oli.Britt
View original