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Hi All,

I am seeking guidance on the optimal configuration of accounting categories in Mews to accurately allocate revenue across various space categories. Specifically, our objective is to delineate revenue as follows:

  • Guest Rooms: To be categorised under 'Room Revenue'
  • Car Parks: To be designated as 'Car Park' revenue
  • Meeting Rooms: To fall under the 'Meeting Rooms' Revenue
  • Co-Working Spaces: To be classified as 'Co-Working Space' revenue
  • Bikes: To be accounted for under 'Bike Revenue'

Mews provides the flexibility to assign an accounting category to Space Categories, Rates, and Services.

However, it is unclear which accounting category takes precedence when all are assigned.

I initially assumed that assigning the appropriate accounting category to the respective space category would supersede any other configurations. However, we have noticed inconsistencies in the resulting revenue splits.

Could anyone please provide insights into how you have it configured & working correctly.


Your insights would be greatly appreciated.

Interesting idea, @Mick I would only assume that the space category takes precedent..?

we are not splitting our revenues based on space category, but allocate revenue streams on product level. 

Hi Mick,
The hierarchy is:

  1. Rate
  2. Space Category
  3. Service

More info in this help article.

However would you not be using multiple services for each of segments you mention? Hotel, Car Parks, Meeting Rooms etc.

@mauritsbots yes, i thought Space Category would & thatis how we configured it. 

@CharlieDelamare we are for co-working & will be for bikes however parking & meeting rooms have been in Mews in the same service since we started using Mews. 

Looks like we have to decide whether or not to add to a seperate service or keep with in the main service.

Same Service:
This would require the removal of Accounting Categories in all rate plans and adding to all space categories. As previsouly we only added to the exceptions, assuming that if no accuounting category it would default to the rate plan.
@CharlieDelamare  Removing the AC from rates & applying to space categories, would this change be effecive for all reservations OTB at that time or only new reservations created after we made the change?

New Service:

We’d need to create rate plans, restrictions, email templates etc. which would take a fair bit of time to setup and get right. 
 

I believe changes would only affect new reservations, or reservations that get repriced. I would definitely recommend splitting these out into separate services. It’s going to take more time but will give you more control. It will also allow you to upsell things like parking & meeting rooms in the booking engine and online checkin. Something we’ve seen have big revenue impact for many of our clients.

@CharlieDelamare i found that when using a secondary bookable service in mews.. the guest also receives multiple confirmation emails which they found annoying and considered ‘spamming’. Any news on when this will be included in the same confirmation as the ‘primary’ bookable service when booked?

@mauritsbots this is definitely something we’re aware of and it’s on our radar. We’re also planning to group these reservations in the guest portal too.

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