Hi smart people,
do you know a way how to access a chat with a guest via reservation? Is there some option to activate that shows the chat history in a reservation or guest profile similar to the notes?
Sometimes we receive information that would be great to access again via reservation overview rather than having to search for this one chat with this one guest.
I know how to access the reservation that is linked to a chat, however, not the other way around.
Thank you and kind regards
Tobias
Best answer by Mick
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