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2 Night MLOS, with Auto-Release?

  • December 2, 2024
  • 3 replies
  • 118 views
MattJones
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So, this should be fairly straightforward however does not seem to be playing ball with me and its now becoming quite annoying.

 

What I need to set is a 2-night minimum length of stay for a Saturday, that effectively ‘lifts’ on Thursday to allow one night stays.

 

It is currently set as this:

which according to help articles etc says that this will apply a minimum 2 night restriction if the guest is booking more than 3 days in advance, but not apply restriction if less than 3 days in advance? Am I misunderstanding? as all that happens with this is it stops anyone booking any stay that is includes a Saturday no matter how long in advance they book and closes channel managers for Saturdays entirely.

 

If i switch this round and do Minimum 3 days advance then it works as MLOS for Saturdays on channel managers but then doesnt allow saturdays to book one night on the day?

Best answer by josue.orellana

Hi ​@MattJones, 

Firstly, please accept our apologies for the delay in getting back to you. I’d like to address your concerns regarding the desired restriction set up that you were discussing with Dorothy. 

Based on my understanding, what you are needing is:

  • Sun-Fri  - enable guests to book 1 night stays 
  • Saturday - only allow 2 night stays unless the guest is making the booking on the Thurs or Fri right before the upcoming Saturday

I’ve tested the configuration in Mews, and unfortunately, the exact setup you’re looking for is not possible due to how restrictions function in the system. Below, I’ll explain why and offer potential alternatives.

While Mews allows setting Closed-to-Stay (and Arrival & Departure), MinLOS, and Advance Booking Restrictions, it does not support a dynamic override based on the booking date. This means:

  • The MinLOS restriction for Saturday applies uniformly, regardless of when the booking is made.
  • While the advance booking rule allowed a 1-night booking on a given Saturday when made on Thursday, it prevented standard 2-night bookings made in advance, which is not the intended outcome.
  • Restriction exceptions in Mews can override rules for specific dates but do not work dynamically based on booking lead time (i.e., there is no way to specify "only allow 1-night stays if booked on the preceding Thursday or Friday").

While your exact request cannot be currently implemented, here are a few possible workarounds:

 

  1. Manually Adjusting the Saturday Restriction Weekly
    • You could manually remove the 2-night MinLOS restriction on Saturdays every Thursday or Friday to allow 1-night stays.
    • This requires active management but ensures flexibility
  2. Using Different Rate Groups
    • Create a separate rate for last-minute bookings, allowing 1-night Saturday stays only on Thursdays and Fridays.
    • Keep the existing MinLOS and Adv. Booking restriction you had set up originally for Saturdays
  3. Encouraging 2-Night Stays with Pricing Strategies
    • ​​​​​​​Instead of enforcing a restriction, you could adjust pricing so that 1-night Saturday stays are more expensive, nudging guests toward booking longer stays.

I understand that this may not fully match your ideal setup, but I hope that these can aid you and provide more clarity on this topic. 

Should you have additional questions let us know and we’ll be happy to clarify!

~ Best regards,

Director of Revenue and Technology (Chief Tech Nerd) at www.effectivehospitality.co.uk

3 replies

dorothy.roland
Mews Employee
  • dorothy.rolandMews Employee
  • Mews Employee
  • 3 replies
  • December 4, 2024

Hello ​@MattJones,

This is Dorothy from Mews. Per the screenshot, this is the restriction you have set: 

**Close the Stay for all Saturdays, except if the reservation is booked Max 3 Days in Advance and the length of the Booking is 2 Nights minimum. 
 

Restrictions: Calendar View


So regarding “What I need to set is a 2-night minimum length of stay for a Saturday, that effectively ‘lifts’ on Thursday to allow one night stays.”

Here is how I interpret this (please correct me if I did not fully capture your needs): 

You often need to apply multiple restrictions in some cases. 
 

Restrictions: Calendar View
List View

 

 

Once you have reviewed the above, please let me know if this is what you are looking for or if we should vary the setup. 

Thank you. 

 

Dorothy from Mews
MattJones
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  • MattJones
  • Author
  • Master Helper
  • 25 replies
  • December 5, 2024

Hi ​@dorothy.roland,

 

So, we have a minimum 2 night stay every Saturday of the year. What we want to do is set it so that this only applies until the Thursday before the relevant Saturday.

 

For example, Saturday 10th is 2 night minimum for all stays. However when we reach Thursday 8th, a person can then book a 1 night stay for Saturday 10th (or on the Friday 9th or Saturday 10th).

So open for one night stays Sunday to Friday, and 2 night minimum for a Saturday until we reach Thursday at which point a 1 night stay for Saturday becomes possible to book. The above seems to restrict for all days.

Director of Revenue and Technology (Chief Tech Nerd) at www.effectivehospitality.co.uk
josue.orellana
Mews Employee
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  • josue.orellanaMews Employee
  • Mews Employee
  • 27 replies
  • Answer
  • January 30, 2025

Hi ​@MattJones, 

Firstly, please accept our apologies for the delay in getting back to you. I’d like to address your concerns regarding the desired restriction set up that you were discussing with Dorothy. 

Based on my understanding, what you are needing is:

  • Sun-Fri  - enable guests to book 1 night stays 
  • Saturday - only allow 2 night stays unless the guest is making the booking on the Thurs or Fri right before the upcoming Saturday

I’ve tested the configuration in Mews, and unfortunately, the exact setup you’re looking for is not possible due to how restrictions function in the system. Below, I’ll explain why and offer potential alternatives.

While Mews allows setting Closed-to-Stay (and Arrival & Departure), MinLOS, and Advance Booking Restrictions, it does not support a dynamic override based on the booking date. This means:

  • The MinLOS restriction for Saturday applies uniformly, regardless of when the booking is made.
  • While the advance booking rule allowed a 1-night booking on a given Saturday when made on Thursday, it prevented standard 2-night bookings made in advance, which is not the intended outcome.
  • Restriction exceptions in Mews can override rules for specific dates but do not work dynamically based on booking lead time (i.e., there is no way to specify "only allow 1-night stays if booked on the preceding Thursday or Friday").

While your exact request cannot be currently implemented, here are a few possible workarounds:

 

  1. Manually Adjusting the Saturday Restriction Weekly
    • You could manually remove the 2-night MinLOS restriction on Saturdays every Thursday or Friday to allow 1-night stays.
    • This requires active management but ensures flexibility
  2. Using Different Rate Groups
    • Create a separate rate for last-minute bookings, allowing 1-night Saturday stays only on Thursdays and Fridays.
    • Keep the existing MinLOS and Adv. Booking restriction you had set up originally for Saturdays
  3. Encouraging 2-Night Stays with Pricing Strategies
    • ​​​​​​​Instead of enforcing a restriction, you could adjust pricing so that 1-night Saturday stays are more expensive, nudging guests toward booking longer stays.

I understand that this may not fully match your ideal setup, but I hope that these can aid you and provide more clarity on this topic. 

Should you have additional questions let us know and we’ll be happy to clarify!

~ Best regards,

josue.orellana


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