Hi Kayleigh,

You can follow these steps: How to handle City tax changes? (mews.com)

The reservations can be updated through a bulk update, done by Mews Support. Works really well! 

Have a great day! 

Sanne

Hi Sanne,

This just made my day !

So if I understand it correctly; with the bulk update both the tourism fee product would be removed and the city tax will be increased (after we changed this in the product rules)?

Kind regards,

Kayleigh

Hi Kayleigh,

Yes, that's how it works. It cancels the old product and add the new citytax product. I would let Support verify your settings before the Bulk Update is done, to make sure you took the right steps. Good luck! 

Sanne 

Hello Sanne,

in Help.Mews I read that:

“”If you use the city tax specific to your region, for example, “Amsterdam”, “Vienna”, or “Marseille - 5-star property”, Mews automatically updates the city tax in the system. You don’t need to take any action”” 

This is the case for us (Amsterdam) but this has not been done for reservations In 2024 and the fixed amount + percentage still shows in existing reservations.  When will the bulk update be done then?

Cheers!

Steve

Hello @StevieC,

thank you for the question! 
This will happen on the 1st January and a communication about this will go out shortly! 

Have a great day! 

Hello Marketa,

First of all a HAPPY NEW YEAR!!

Thanks for the message but I think has not been done yet.

Any update please?

Cheers!

Steve

IGNORE my last last message!

My new year resolution is: Buy myself a new pair of (well functioning) glasses ;-)

Cheers,

Steve

Hi @StevieC,

you last message made me laugh 

I am glad all is in order and wishing you all the best in 2024 as well!

Have a great day!