Nominations are open for the Unfold Awards 2024

  • 15 March 2024
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Nominations are open for the Unfold Awards 2024
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Nominations are open for the Unfold Awards 2024 


The world is full of remarkable hoteliers – everyone here in the Mews Community is proof – and it’s time to celebrate that. 👑The Unfold Awards recognise the amazing achievements of Mews customers, shining the spotlight on those who help to move our industry forward. 

This article will tell you everything you need to know about how to enter, the award categories and the prizes at stake. Let’s start with the awards. 


Award categories 


There are five awards up for grabs, and all Mews customers are eligible. Take a look through the categories and see where you fit in. 


Most Innovative Guest Experience  

Remarkable guest experiences don’t just happen – they require the hard work and innovation of forward-thinking hoteliers and industry-leading technology. That’s where you come in.   

This award recognizes those setting a new standard of guest experiences, consistently going above expectations. So, tell us how you and your team are crafting memorable stays. For a change, we’re not just looking for data: share your stories about how guests get an experience like no other, from personalized services to unique offerings.  


Most Innovative Staff Experience  

Does your team love turning up to work every day? This award is for those who are redefining what it means to be a hotelier, moving away from button-pushing processes to a fully engaged workforce. 

Tell us how your innovative approach to staffing and operations fosters a motivated team. We’re looking for creative thinking that empowers people to provide remarkable hospitality, all of which likely leads to higher staff satisfaction scores, boosted efficiency and lower staff turnover.  


The Trailblazer Award  

This one’s for the pace setters. We’re looking for new-to-Mews properties that have truly embraced the benefits of a cloud-native hospitality, adapting in rapid time to new systems and processes.  

Tell us about the exceptional speed of your rollout, innovative training approaches and swift product adoption. Whether through Mews University, partner technology or custom training programs, showcase how your team is setting a new standard for hospitality transformation.  


Tech Team of the Year  

Behind every great hotelier is technology that empowers them. Scoping, implementing and using this technology is the role of product, IT and system specialists, and this award is for those teams doing exceptional work.  

We want to know if your team plays a vital role in shaping the industry with groundbreaking tech, driving business success and inspiring others. This could cover guest experiences, optimizing operations or driving revenue – anything that helps you stay ahead in the fast-changing hospitality landscape. 


Mews Community Champion 

Hoteliers are busy people. So when someone repeatedly goes out of their way to help their peers, it’s worth shouting about.  

This award recognizes the person who has demonstrated exceptional leadership, generosity and expertise in guiding and supporting fellow Mews Community members. From providing invaluable insights to inspiring others through their passion and commitment, this person is a shining example of the Community’s philosophy of collaboration and positivity. 


How to enter 


If you think your property or brand is a worthy winner, you can nominate yourself. The steps are simple: 

  1. Download the submission form

  1. Fill in the form to show off your excellence 

  1. Please submit your completed slides to: [email protected], before 26th April 2024, and copy your Customer Success Manager into the email.

You have until April 26th, 2024 to enter as many categories as you like. The only exception is the award for Mews Community Champion: every member of the Community is automatically entered into this category, which will be decided by engagement, so no need to fill in a form for this award. 

The winners will be announced on stage at Unfold 2024. Before you enter, please review the terms and conditions in the submission form. 




Once the nominations are in, our esteemed judges will review the submissions and choose the winners. Our unbribable panel represents the Mews leadership team, and consists of: 

  • Leah Anathan, Chief Marketing Officer, Mews 

  • Paul Mooney, Chief Customer Officer, Mews 

  • Pepa Starychfojtu, Chief Product and Technology Officer, Mews 




Aside from the warm glow of adulation from your fellow hospitality innovators, there are plenty of reasons to get serious about winning. 

  • A unique and beautiful (seriously) trophy 

  • Recognition across public channels (you know how Mews can light up LinkedIn) 

  • An extra special prize to help you celebrate 



  • Now until 26th April: submit your entries 

  • 26th April – 4th May: judging 

  • 10th May: nominations announced 

  • 29th May: winners announced on stage at Mews Unfold 




If you have any questions about something not covered here or want to take part in the conversation about the Unfold Awards, just drop a comment below.  

And don’t forget to book your ticket to Unfold if you haven’t already. 

Good luck!! 

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