Hallo new and old friends 

I am Ria and I was the co-owner of Planet Winner, where I used to develop my own PMS/POS/S&C/Stock control system. My company and my people were acquired by Mews in December 2019. I still am very happy that I took that step. I love Mews as a company and Mews as a product. I am part of the Mews Ventures team, where I am a bit the product specialist and where I am helping transitioning the people and the customers to Mews. I started my hospitality career in 1986 as junior developer for Holiday Inn Worldwide (based in Brussels) where I worked on the HMS product, some of you may still know. After 37 years in the PMS and hospitality business, I am still learning every day and that is why I am here, to learn from you guys. Lets make our beloved Mews product the best out there, together! 

Oh, and I forgot to say that I am living in the most beautiful city of the world: Bruges 

Hi everyone, I'm Jo, the product designer at Mews.
I'm glad to be part of this community and excited about connecting with all of you.
Look forward to sharing ideas and thoughts with you.

Just wanted to give you a heads up that you might see me posting and seeking feedback on the work I've been designing. Feel free to reach out if you're interested.

Hi,
My name is Gul Mohammed, and I am the General Manager of Donnington Manor Hotel. I wanted to take a moment to introduce myself and provide you with some information about my experience in the hospitality industry. I have been working with Donnington Manor Hotel for the past five years and have gained extensive knowledge and expertise in managing hotel operations. Prior to joining Donnington Manor Hotel, I had the privilege of working with renowned hospitality brands such as the Taj Group in India, Hilton, and Bluelephant Group. With over 30 years of experience in the field, I bring a wealth of knowledge and a strong commitment to providing exceptional service to our guests.

Welcome @Gul Mohammed  Great to have your here. That’s an impressive resume. Looking forward to engaging with you here.

Hello Mews community,

I'm excited to introduce myself as a new member community! My name is Thomas and I am leading a family hotel with 45 rooms, and a popular restaurant in Switzerland for the past decade.

I initially pursued studies in hotel management at Lausanne, but my journey in the hospitality sector took an unexpected turn when I ventured into the realm of financial audit for a period of six years, working with a prominent accounting firm. During this time, I had the opportunity to pursue a diploma as a certified public accountant. This experience provided me with invaluable insights into financial management and the intricate mechanics of business operations.

I am eager to learn from the diverse perspectives within this community!

Best Regards,
Thomas

Hello @tminder ,

A big welcome to you. Excited to connect and engage with you here! 

Hi Mews Community! 

Excited to introduce myself (although I’ve been lurking around for a while, true to my introvert self). My name is Marko and I am a Solutions Architect here at Mews, specializing in Mews POS and Food & Beverage operations. I’ve been with Mews for the past year and a halt and prior to that with Bizzon for four years. During this time I’ve worked in different roles from Tech Support to Customer Success, Onboarding & Implementation, Training & Knowledge Management. For the past two years I’ve been in a pre-sales position, working as an external and internal consultant bridging the gap between customers and product development. I’m passionate about delivering value to our clients. 

I’m excited to be a part of this wonderful community and learn from all of you. Do not hesitate to reach out if you’d like me to help you. 

Hello fellow Mewsers

I’m Stephane, from Belgium. Assistant Front Office Manager in Hotel de la Couronne in Liège (French speaking part of the country).

It is an independant hotel part of IMG Investment Group 

We are planning to go live with Mews as our PMS in less that 2 weeks now, and i’m thrilled about it (and quite scared too to be honnest). We are soon to be ex users of Amadeus (Hotel Concepts IDPMS) PMS and we are trying to go with the migration as smoothly as possible for the team.

It is nothing if not a challenge, but the helping team led by Marie Boullanger (from the Mews team) is as helpfull as one can be

See you around

Regards

Stephane

Welcome, Stephane, @smehia! Exciting times ahead with Mews! Count on us for a smooth transition.  Marie and the team are here for you. See you around and don´t hesitate to let us know if you need anything! 

Hey people! 

Finally joining this community today - feels overdue. 
My name is Tim. I am 27 and from Bielefeld, Germany. I have lived in The Hague  for about 6 years now. Here I used to manage small independent properties together with an amazing team. 
After our PMS move to Mews, I was instantly convinced that it is and will be the platform in hospitality. 
This is what has lead me to applying for my job as Customer Onboarding Manager at Mews. 
Providing assistance to the same great experience I enjoyed (when becoming a customer) to other hoteliers feels super rewarding: building a succesful property on Mews.
I hope to learn a lot about the community here to understand how I can help you
and the new properties joining us better!

I look forward to reading your questions, comments and ideas. 

A bit about me: I love all sorts of electronic music as well as taking my dog to the beach!
Also, I am a lifelong Arminia Bielefeld Fan. 

Have a lovely day everyone! 

KR, 

Tim

Hi Everyone!  

My name is Alina, and I'm thrilled to be a part of the Escapade Silverstone team as the Reservations Supervisor. I am involved in the opening our upcoming collection of 60 contemporary residences on the iconic Silverstone track, and I couldn't be more excited about this amazing project.

While my passion lies in hospitality, this marks my first experience with the MEWS system. I am eager to integrate MEWS into my daily tasks and explore its capabilities. As I embark on this learning journey, I would love to tap into the knowledge and expertise of this vibrant Community.

If you have insights, tips, or invaluable facts about working with MEWS, I would be incredibly grateful for your guidance.

______

Alina

https://www.linkedin.com/in/alina-harasimowicz-pelichowska-b5930b160

Thank you @Alina HP for joining, hope you will enjoy and find valuable information/connections! 
Let me know if you need any help! 

Hello Community 

Hope you are all doing well today!

I am Gabriel and I am joining Mews as Customer Support Representative 

French and Brazilian based in sunny Barcelona, I have been working for more than 10 years in the luxury hospitality industry, from waiter on a cruise ship  to leader concierge in a Parisian hotel. I am really excited to discover the backstage now!
On my free time I am a foodie and passionate abouts arts, tattoos, fitness and trips around the globe. I also have the green hand and grow a huge part of our veggies, from seed to plate 

Do not hesitate to say hi! 

Hi Mews community,

I am introducing myself so...

1. I can say hello to all the lovely people in this community 
2. So you can brace yourselves for an onslaught of questions from a low volume luxury boutique property trying to implement a seamless, “guest experience” centric but still fully contactless user journey 

… past life prior to building a boutique hotel was running web/app creative & development teams for several digital agencies … ie: know enough about UX & development to be dangerous (and most likely annoying… sorry )

Hope some of the people in this community will be able to help us make our “it wasn’t really built that way” ideas a reality because if we can make this work it could be HUGE when it comes to managing staffing limitations for smaller properties (or big one for that matter).

THX

Helene

(Co-owner, The Dover George - Port Dover, Canada)

Amazing, welcome @Hel.L ! Looking forward to your inputs! 

Hi

I am Olivier owner of two properties in Lyon France.

This is the Hotelo Hotels, www.groupe-hotelo.com We started 9 years ago with the small one 17 rooms and took over a second one in 2019. 

All is about humain with us and 100% of our time is dedicated to the guest. 

Our boutique Hotel of 38 rooms, is runing with Mews and we always need good practice about Mews.

Hoep to talk to you soon for some improvement and best practices.

Regards

Olivier

Bonjour Olivier and welcome to the community!
Happy to have you here 

Hi everyone! 

I'm Ettore, and I have recently joined Mews as a Senior Product Manager where I will be working alongside the team of rockstars you already know .

I come from a fairly colorful hospitality background, having worked in operations ranging from 1000+ room resorts to boutique luxury cruises and restaurants all the way to consulting for airlines and catering companies. And what did they all have in common? They all could use better technology to allow humans to do human work. With that in mind, it's not a surprise I am here in Mews, freeing up your time so it can be spent making remarkable guest experiences instead of staring at a screen. 

I'm looking forward to getting to know you all through this awesome community, both leaning from your amazing backgrounds and sharing some knowledge wherever I can!

On, and do keep an eye out for those Beta invitations! I love giving our users a sneak peek on what's coming up - besides, as much as can say that I've been in the hotelier shoes before - nobody can tell me your business needs better than you do. 

Hi All

I'm Jean Pierre Samra from The Cohort Hotel Athens.
I am Cohort's technology lead and looking forward for a fruitful and exciting collaboration in this community.
I am new to Mews and from what I have already seen, I  believe that Mews has a lot of potential in many ways.

Best

Welcome @jpsamra, happy to have you! 

Hello @OMA, 

welcome to the community, I can see you are already quite active, happy to have you! 

Markéta

Hey Community! 

My name is Tim and I am the Multimedia Content Creation Lead  at Mews for the Global Education team - we deal with all the Mews University stuff that you use when onboarding and learning new parts of the system.

I’m going to be here to take questions, feedback or anything about the type of media or ideas on how it can be improved from an accessibility POV for Mews University.
Just shoot me a question and I will do my best to answer it!

Hi community,

My name is George and I am working as Operations Manager at Heart Hotel in Limassol.

I am working at the hospitality industry the last 7 years, during my studies as a bartender and after my studies in such as managerial role, and I can say that I am very happy to work for such as industry.

I am responsible for daily operations of the hotel as well as new ideas that can develop hotel’s operations and services.

I entered the community in order to give new ideas and share any feedback, as well as help if anybody needs to.

Looking forward to interact with you and wish you a great season ahead.

Best Regards,

George Merakligiannis 

Hello @George Merakliyiannis and welcome to the community! 

Hope you will find valuable content and connections here! 

Hello Mews Community

I’m Sofía and I’ve been happily working at Mews for over a year and half as a Service Designer in the Product Design Team.

One of the most rewarding aspects of my role is collaborating with all of you to shape and envision the service experiences you need. Over the past year and a half, I’ve had the pleasure to visit some of your properties, facilitating brainstorming sessions and conducting validation workshops. Additionally, I’ve interviewed many of you to gain deep insights into the system at play which encompasses aspects such as property type, context, location, guest experience, staffing, and roles. All of these help us shape the best strategies and course of action for our product. 

Feel free to reach out to me or Samanta Fink (our UX Research Manager) with any questions related to service design or how you can actively participate in our continuous discoveries.

Thank you for being part of the community,

Sofía