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Guest to Guest relations

  • July 10, 2025
  • 15 replies
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jones.eth
Mentor
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For a few weeks now we have a ui in our guest profiles that allow to manage guest to guest relations (like husband, child and so on). It was just available without any notifications anywhere which i found quite strange so we’ve waited. Since then no information about that feature was posted anywhere and i know that in a different hotel this feature is not available.

I was asking for this since our start with mews so this is awesome 🙌. Nevertheless it seems strange that there is no information available for this and not all hotels have this so my question is: whats up with that?

Best answer by Anfisa.Bogomolova

@jones.eth 
Great feedback! Thanks a lot, Jones.
Let me follow up on a few details to understand it fully.

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15 Replies

  • Navigator
  • July 10, 2025

Ich kenne diese Funktion nicht und kann sie bei mir auch nicht finden. Kannst du mal einen Screenshot davon machen?


jones.eth
Mentor
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  • Author
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  • July 10, 2025

So sieht das bei uns aus.

 


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Habe ich bei mir auch nicht gefunden. Vielleicht eine Beta-Version.

Wäre aber interessant damit wir nicht manuell immer wieder Partner, Kinder in Group suchen gehen müssen und dann zusammen in die Reservation einzufügen.

Hoffe dann aber, dass die Gäste Profile dann automatisch zusammengeführt werden, oder dass zumindest in Group die möglichkeit gibt schnell die Namen anzuklicken.

Cari saluti

Roland


katherinelattuf
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For a few weeks now we have a ui in our guest profiles that allow to manage guest to guest relations (like husband, child and so on). It was just available without any notifications anywhere which i found quite strange so we’ve waited. Since then no information about that feature was posted anywhere and i know that in a different hotel this feature is not available.

I was asking for this since our start with mews so this is awesome 🙌. Nevertheless it seems strange that there is no information available for this and not all hotels have this so my question is: whats up with that?

Interesting feature! Do you know if you or your team joined a beta program? Würde mich auch interessieren!


Johannes Rott
Community Luminary
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  • Community Luminary
  • July 10, 2025

Looks for sure interesting!


jones.eth
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  • July 11, 2025

@katherinelattuf we didn’t join any beta thats the point. As far as i can see there is absolutely no information about that feature anywhere which is really weird considering that all new features have some posts here in the community or in the news section in mews itself.

The only thing that would make sense to me is that we've been requesting this feature for quite some time and that's why we may have automatically ended up in the beta for it.

@Mews Community Team you know someone that knows something about that feature? I would love some information about that.


Leif Penning
Trailblazer
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  • Trailblazer
  • July 11, 2025

Hi,

with us you can see the function in the demo since a while.

I don't know that we would have signed up for a beta, but if it works - yay.

Would be nice if it came live. And if the interface to tourist tax also works with it - double yay

Best regards

Leif


Robin Gustavsson
Trailblazer
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That’s cool! We do not have it yet! 


Anfisa.Bogomolova
Mews Employee
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Hi, everyone.
Thanks for the question and the enthusiasm for this feature!

We’re indeed working on enabling guest relationship linking soon 🎉.
This feature will be released shortly, along with an accompanying release note.
 

@jones.eth 

As you previously expressed interest in this feature, we made sure your team was among the first to receive access. However, it shouldn't have come as a surprise, we’ll look into when the request was made and why you weren’t alerted about this new functionality.

 


jones.eth
Mentor
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  • July 12, 2025

@Anfisa.Bogomolova were totally exited for this feature. Right now i’ve instructed my team to wait with using this because the missing information about that.

We’re looking forward using that 👍


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  • Navigator
  • July 13, 2025

Hi, everyone.
Thanks for the question and the enthusiasm for this feature!

We’re indeed working on enabling guest relationship linking soon 🎉.
This feature will be released shortly, along with an accompanying release note.
 

@jones.eth 

As you previously expressed interest in this feature, we made sure your team was among the first to receive access. However, it shouldn't have come as a surprise, we’ll look into when the request was made and why you weren’t alerted about this new functionality.

 

@Anfisa.Bogomolova We would also very much like to test the feature, because as a leisure hotel we have many guests who come in the same constellation. We would be very happy if we could also get early access at Seehotel Wiesler. Thank you :)


mauritsbots
Trailblazer
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  • Trailblazer
  • July 15, 2025

@Anfisa.Bogomolova if you are looking for more betas… let me know! I have 15 :)


Anfisa.Bogomolova
Mews Employee
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Thank you, ​@mauritsbots and ​@AnnaW 
At the moment we’re wrapping the beta, so this functionality will soon be available to all.
🎉


jones.eth
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  • July 17, 2025

@Anfisa.Bogomolova as already mentioned, we've been waiting to actively use this feature due to a lack of information, but our reservations department has already come up with an extremely sensible suggestion:

When adding missing people to a reservation, the people linked to the reservation manager could be directly visible as suggestions. In the vast majority of cases, the people traveling with this person are those who have already traveled with them or are connected to them.


Anfisa.Bogomolova
Mews Employee
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@jones.eth 
Great feedback! Thanks a lot, Jones.
Let me follow up on a few details to understand it fully.